Service Manager / Scrum Master
£500 per day (Inside/Umbrella)
6-Month Contract
Hybrid (Sheffield) / Remote
We’re hiring a Service Manager / Scrum Master to support a HE platform, working across key application workstreams.
This is a 50/50 split between Service Management and Scrum Master responsibilities, ideal for someone who can combine operational service delivery with agile leadership and deliver change.
What you’ll do:
Oversee day-to-day IT application service operations
Manage incidents, problems, changes, and service performance
Maintain reporting and ensure ITIL compliance
Coordinate with technical teams, vendors, and stakeholders
Facilitate Scrum ceremonies and remove delivery blockers
Coach teams on Agile best practice
Support backlog refinement and future sprint planning
What we’re looking for:
Strong ITSM / Service Managament background
Solid experience with ITIL processes
Proven Scrum Master experience
Strong stakeholder management skills
Strong JIRA
Higher Education / SITS experience is a bonus
A great opportunity for someone who thrives in both service operations and agile delivery.
Start ASAP, interviews ASAP!
Stuart Graham
Click Recruitment
(url removed)