Mar 08, 2026
Customer Service
Location: Dundee
Pay: £13.42 - £31.37 per hour (depending on shift pattern)
Contract: Temporary to Permanent
Start Dates: 16/03/2026
Hours: 37.5 hrs per week (5 days over 7, including weekends & bank holidays)
Training: Full-time with 100% attendance required (initial 4-6 weeks; no holidays during this period)
Join a team that plays a vital role in helping people during their most critical moments. For over 85 years, the UK's largest telecoms provider has supported Emergency Services (999/112), Relay UK, Directory Enquiries ((phone number removed)), and other essential communication channels. You'll be part of a 24/7, 365 operation where accuracy, speed and empathy genuinely make a difference - and can save lives.
In this role, you will act as a first point of contact, whether directing emergency calls or supporting people with different communication requirements. You'll type real-time conversations with exceptional accuracy, ensuring every caller...
| IR35 Status: |
Unknown Status
|
CV-Library
Dundee, UK
Contractor