Aug 22, 2026
We are looking for an experienced Deskside / Field Support Engineer to provide onsite and remote technical support across user devices, office locations and vehicle technologies.
Role overview
You will deliver 2nd line support for desktops, laptops, tablets, smartphones, printers, AV and basic network connectivity, ensuring issues are owned through to resolution and closed within agreed SLAs.newtab
The role involves regular travel to remote sites and working in both BAU and project-based environments as part of a wider IT operations team.
Key responsibilities
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Provide deskside and field support for end-user devices, OS builds, imaging/reimaging and software troubleshooting.newtab
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Manage and update incident and request tickets, delivering clear, user-friendly communications and regular ticket updates.newtab
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Perform routine technology health checks, asset inventory, and end-user training on hardware and software.newtab
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Support AV and event setups,...
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CV-Library
PH1, Ruthvenfield, Perth and Kinross
Contractor