10 customer service jobs found

Morgan McKinley is looking for an experienced Credit Control - Collections Assistant to work for a lovely company based in the Tadworth, Surrey area. This is a temp Credit Control - Debt recovery support job opportunity to start ASAP and will be working as part of the credit control - sales ledger, collections team. Proven finance, credit control, debt recovery, or collections experience is required. Pay rate: £15-17 per hour + holiday pay Duration: Ongoing temp until Dec'26 Hours: 9-5 Monday to Friday - office based Location: Tadworth, Surrey area, parking onsite available Credit Control - Debt Recovery duties: Credit control - identify accounts for escalation and liaise with managers, other teams regarding customer accounts Dealing with queries and responding to credit control, payment queries Checking overdue accounts and payment information, direct debits etc. Reporting on debtors and customer accountsSkills and experience required: Proven experience working within...

A well-established business based in Nottingham is currently seeking an experienced Credit Controller to join their busy finance team on a temporary basis for an initial 2-3 month assignment. This is an excellent opportunity for a confident and proactive Credit Controller who can quickly adapt to a fast-paced environment and manage a varied ledger while maintaining strong customer relationships. Credit Controller Nottingham, NG11 £28,000 Pro Rata Temporary Contract - 2 to 3 Months Hybrid Working (following initial training period) The Role Working within the Credit Management team, you will play a key role in supporting cash flow performance through the effective management of overdue debt, account queries, and payment processes. Key responsibilities will include: - Chasing overdue and outstanding debt in line with agreed payment terms - Managing accounts approaching due dates to secure timely payment - Investigating and resolving customer account queries -...

Job Title:          Sales Administrator   PURPOSE SUMMARY: The Sales Administrator will work support the processing of new business through our Point-Of-Sale System. PRINCIPAL ACCOUNTABILITIES: Process finance proposals in our Point-Of-Sale online system; entering customer personal details and finance quote figures Monitoring system updates on the status of finance proposals & transposing this into a customer portal system Work closely with our internal Underwriting and Payout departments to progress proposals successfully through our Point-Of-Sale online system e.g. contacting customers for additional proofs, uploading documents, challenging declined decisions General administration To assist line manager with their specific departmental responsibilities and to adhere to all regulations and requirements DIMENSIONS / BUDGETS: This is an office based role Monday to Friday | 9am – 5.30pm/9.30 to 6pm (Rota dependent) - WFH 2 days when full training is completed KNOWLEDGE,...

Finance Administrator FTC About the Role Our client are seeking a proactive and highly accurate Finance Administrator to join their team on a 6‑month fixed‑term contract in Halifax. This opportunity offers the chance to gain valuable experience within a busy and collaborative team, while being part of a fantastic business. Key Responsibilities Manage financial queries end‑to‑end, ensuring accurate and efficient resolution Investigate and resolve invoice issues, including billing discrepancies Process purchase order and invoice corrections to ensure timely payments Review and process credit requests, ensuring accuracy and compliance Collaborate with internal teams to resolve finance queries Identify recurring issues and support process improvements About You The ideal candidate will be: Proactive, with the ability to use their own initiative Highly organised with excellent attention to detail Comfortable working under pressure in a fast‑paced environment Experienced within...

Large Housing Association requires a Complaints Investigator to analyse and resolve complaints in a fair and impartial manner. With a sound understanding of the regulatory timescales and deadlines associated with complaint resolution, you will be required to take case ownership and conduct a comprehensive investigation using all available information and documentation. Experience of responding to Stage 1 complaints is vital and experience of handling Stage 2 would be beneficial. Based in Hammersmith - hybrid working with Wednesday and Thursday in the office. * You will be expected to provide excellent customer service when interacting with complainants either in the form of correspondence, phone or at the office, adhering to our service standards and meeting the diverse needs of the customer. * You will demonstrate a personal commitment and responsibility for providing a highly resolution-based service, aiming to resolve complaints at the first stage. * You will acknowledge...

SF Recruitment are recruiting for a 3 month fixed term contract based in Coventry for a Finance Business Partner, 5 days on site. This role will be the Single point of contact (SPOC) for the region for finance related questions and work together with management team to support and challenge their daily activities. The role will ensure the timely and accurate capture of financial information/output necessary for effective management decisions, and in compliance with Local GAAP, local statutory laws and accounting standards, corporate policies/procedures and key controls. What you'll do: - Work closely with local stakeholders: Sales (Operations), Finance, External Partners and customers - Validate business cases, deals etc. - Ensure accurate, transparent, consistent, and timely financial records and reporting submissions, in full compliance with IFRS Accounting Standard and other corporate and legal standards - Support the development, rollout, implementation and...

Contract Length: 3-6 months (potential extension) Location: West Midlands Hybrid Work Pattern 3 days a week on Site About the Role We are seeking an experienced Interim Credit Manager to lead, optimise, and transform the Credit Control and Collections function within a fast‑paced organisation. This role requires a confident leader with a strong operational background, capable of managing high‑value ledgers, resolving complex disputes, and driving improvements in cashflow performance and debt governance. You will take ownership of the full credit control process and provide strategic and hands‑on leadership to ensure strong financial control, robust reporting, and efficient cash collection. Key Responsibilities Lead, coach, mentor, and develop the Credit Control team, ensuring capability, performance, and clear accountability. Manage the end‑to‑end credit control process, including customer contact, query resolution, reconciliations, and cash allocation. Reduce unallocated...

The Accounts Assistant (Sales Ledger focus) will play a key role in managing and maintaining the sales ledger, ensuring accuracy and efficiency in financial transactions. This 12 month temporary contract requires a detail-oriented individual with strong organisational skills. Client Details The company is recognised for its efficient and reliable services. It values precision and accuracy in its financial operations to support its growing client base. Please note that this is an office based role with onsite parking. Description Process and maintain accurate sales ledger records. Reconcile customer accounts and resolve discrepancies effectively. Generate and distribute invoices to clients in a timely manner. Monitor and chase outstanding payments to ensure timely collections. Assist with preparing financial reports and statements as required. Support the accounting & finance department with administrative tasks. Ensure compliance with company policies and financial...

Are you a commercial analyst who has experience of financial modelling? Do you have a commercial outlook and the ability to identify wider scenarios impacted by change? Are you happy to carry out a 12 month fixed term contract on a hybrid working basis? If the answer is yes to all of these questions then we'd be keen to hear from you as our client is looking to bolster the team responsible for strategy and commercial investment by bringing in a very analytical finance professional who understands financial measures relating to cashflow generated, rates of return and partnership returns. You'll be someone who outside of the analytical work can communicate clearly and concisely with people at all levels, who is at home with modelling using your excellent excel skills and who can also contribute to the forecasting, budgeting and planning processes. This is an excellent opportunity to join a first class employer that really looks after it's staff so if this role sounds like one that...

Are you an experienced Sales Ledger / Credit Control professional looking for a varied role within a values-led, people-focused organisation? This is a 12-month maternity cover contract with the potential to become permanent for the right person. You'll be joining a well-established care provider with a strong presence across the Midlands, supporting a busy finance function where accuracy, communication and ownership are key. This role would suit someone who enjoys taking control of the sales ledger process, resolving queries properly, and working closely with both internal teams and external customers. Experience within care, healthcare, local authority billing or public sector collections would be a real advantage, but the most important thing is a proactive approach and strong attention to detail. What You'll Be Doing Supporting the generation and issuing of accurate invoices to local authorities and private clients Working closely with operational and scheduling...