8 jobs found in Romford

Customer Service Advisors - Redhill £13.30 per hour | 3 Month Contract | Monday - Friday, 9am - 5pm Are you passionate about providing excellent customer service? We're looking for 4 enthusiastic and reliable Customer Service Advisors to join a friendly team in Redhill, on a 3 month contract. What you'll do: Handle customer enquiries via phone, email, and chat in a professional and friendly manner Resolve issues efficiently while maintaining high customer satisfaction Accurately update customer records and manage data in internal systems Work collaboratively with team members and other departments What we're looking for: Strong communication and problem solving skills A proactive and customer focused attitude Ability to work in a fast-paced environment Previous customer service experience is a plus, but not essential What's on offer: £13.30 per hour, paid weekly Full training provided Supportive team environment Central Redhill location, easily accessible by public...

Customer Service Representative – Office working  Inspired by their unique client base, our client is looking to add to their growing customer service team to continue to provide a top-quality tailored customer experience. Employment Type: Full-time temporary to permanent position. Pay: £12.71 per hour Working Hours: 40 hours per week, working Tuesday to Saturday between the hours of 8am & 8pm Responsibilities of a Customer Service Representative Build rapport with customers in a consultative manner Listen to the customer's needs to ensure a positive and unique solution to their queries Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides. Communicating with customers and clients via live chat platforms. The key skills / experience that we are looking for are:    Excellent customer service skills  Great team player  6 months Contact Centre background [not essential]  Strong communication skills...

Customer Orders Representative Location: Peterborough Rate: £15.88 per hour (PAYE) Contract: 12‑month assignment, likely to be extended Working Pattern: Fully onsite initially (5 days per week), progressing to hybrid (2 days remote) Start: As soon as possible About the Role: Our client is expanding their Customer Order Management team and is seeking four experienced Customer Order Management Representatives to support a major new project. In this role, you will act as the single point of contact for assigned customer accounts, managing the full order lifecycle and ensuring orders are processed accurately and on time. Key Responsibilities: * Manage the complete order lifecycle including new customer setup, order entry, modifications, and escalations. * Serve as the primary liaison between customers, distribution centres, manufacturing teams, and internal departments. * Provide clear, accurate communication and documentation throughout the order process. * Investigate and...

The Opportunity The Communications & Engagement Specialist for Indirect Procurement is responsible for shaping and delivering a clear, engaging, and strategically aligned communications approach across the function. The role ensures employees are informed, connected, and equipped to support Indirect Procurement’s priorities, while strengthening culture and engagement through consistent messaging and strong cross-functional collaboration with their stakeholders and business partners, including IO Communications, and Senior Leadership. Knowledge, Skills and Experience Essential: * Previous experience and background internal communications accompanied with a proven track record of successful delivery of the aligned communications and engagement strategy, to diverse audiences. Functional Skills: * Experience of delivering a communication and events plan from formation to execution * Experience in end-to-end delivery of departmental events (Town Halls, Learning...

We here at Siamo Recruitment are excited to share an opportunity for you to join a thriving firm as a Customer Service Executive. Joining a high performing customer service team who are highly regarded global business in their Fairford based office.   We’re looking for an enthusiastic individual who enjoys supporting customers and thrives in a fast-paced, high-performing environment. With a lively atmosphere and strong team spirit, our client is experiencing exciting growth and, due to the regular winter peak, is seeking driven and confident communicators. This role offers an excellent opportunity to develop your customer service and office experience, handling both B2C and B2B queries while managing the customer process. Additionally, the company has a collaborative “team goal” mindset means that during peak periods, the Customer Service team will support the warehouse by helping to pick and pack orders, ensuring smooth operations across the business. Hours: Monday – Friday...

The Communications Manager will play a pivotal role in executing internal and external communication strategies within the professional services industry. This position requires a detail-oriented individual with a strong understanding of marketing and agency practices to enhance brand visibility and engagement. Client Details This position is within a well-established, large organisation in the professional services sector. The company is recognised for its commitment to excellence and delivering high-quality services to its clients across various industries. Description Develop and implement effective communication strategies to support business goals. Create and manage content for internal and external communication channels, including newsletters, press releases, and social media platforms. Collaborate with cross-functional teams to ensure consistent messaging and branding. Monitor and evaluate communication campaigns, providing insights and recommendations for improvement....

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Kirkby, Liverpool! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6 weeks).Key Responsibilities: Manage incoming calls from customers, addressing their questions and concerns while updating the system with...