37 customer service jobs found

World Class Defence Organisation based in Bolton is currently looking to recruit a HR Systems Administrator. Rate: £24.16 per hour Location: Bolton Contract: 37 Hours per week Overtime: Hours worked over 37 hours per week will be calculated at ‘time and a quarter’ Hybrid working: 3 days onsite, 2 days working from home Duration: 9 Months (initially and then ongoing and long-term thereafter) IR35 status: Inside IR35 (Umbrella) Please note….. The role doesn’t need specific HR experience - CIPD nice to have but not essential. Most of the role focused on HR systems, any experience of workday would be fantastic – the role will be processing lifecycle changes for employees. Will be first point of contact for basic queries from managers and employees so must have good customer facing skills and problem solving for basic queries. Must have good attention to detail – will be responsible for document management and multiple systems need updating with docs – will be a data steward and must...

My well established, market leading Client is urgently recruiting for an experienced and proactive Business Analyst to undertake a comprehensive assessment of their operational processes, systems, and ways of working. This is an exciting opportunity to play a key role in identifying improvements that will enhance efficiency, standardise processes, and support the continued growth of the business. Working closely with stakeholders across Sales, Operations, and the wider organisation, you will analyse current practices, identify opportunities for automation and process optimisation, and develop recommendations that will shape future business transformation initiatives. Key Responsibilities Conduct a thorough review of existing business processes, systems, and operational workflows across the organisation. Document current processes and identify opportunities to standardise systems and ways of working to create a consistent, scalable operating model. Analyse manual processes,...

Service Desk Engineer (Contract) Location: Gloucester (Office-Based) Contract: 3–9 Months Rate: £160–£180 per day (Inside IR35) Hours: Full-Time, Monday to Friday About the Company Our client is a well-established public sector organisation delivering essential services to thousands of people across the region. Technology plays a vital role in supporting frontline services and internal operations, with ongoing investment in digital transformation, modern workplace technologies and IT service improvements. They are looking for a Service Desk Engineer to join their IT team on an initial 3–9 month contract, providing first-class technical support to a diverse user base. The Opportunity This is an excellent opportunity to join a busy and collaborative IT Service Desk where you'll be the first point of contact for IT support, helping colleagues resolve technical issues and ensuring critical systems remain operational. Working in a modern Microsoft environment, you'll gain...

Operations Centre Analyst 6 month contract Based in Havant Offering £20ph Inside IR35 Working hours of 7am-3pm, Monday to Friday Do you have experience in a technical support or service desk environment? Are you looking for an opportunity to develop your skills in IT Service management? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Operations Centre Analyst, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Work closely with team members to support daily operations and tasks Help identify, prioritize, and respond to incidents and issues Use our service management tools to log and update incidents, ensuring information is accurate throughout the...

Operations Centre Analyst Havant, Hampshire | Fully onsite £20.00 per hour | Inside IR35 Start Your Career in IT Operations TXM Recruit is supporting a leading UK technology and defence organisation in the recruitment of a junior Operations Centre Analyst. This is an excellent opportunity for an IT graduate, junior service desk professional, or technically minded customer-service specialist looking to build a career in IT operations. You’ll join a supportive team responsible for monitoring business-critical systems, responding to incidents and helping ensure the smooth running of daily operations. Full support will be provided as you develop your technical knowledge and become familiar with the organisation’s systems and processes. What You’ll Be Doing * Monitoring servers, systems, and operational alerts. * Logging, updating, and managing incidents through service-management tools. * Identifying and prioritising technical issues in line with agreed procedures. * Providing...

P&SC Supplier Portal Specialist Location: Yeovil - On-site Duration: Until 31st Dec 2026 Rate: £26.14 p/h Umbrella IR35: Inside Responsibilities: To provide a service to Procurement and Supply Chain by being the administrative point of contact for P&SC external & internal Portals (SupplyOn - Airsupply; Supplier Portal - C-folders & Engineering Stds; P&SC Intranet and SharePoint) and provide a service to P&SC in the implementation, engagement and support of Suppliers and internal users. * Support the PG&E UK Lead on SupplyOn onboarding with Suppliers in UK and support the implementation and extension of SupplyOn functionalities according to business need. * Co-ordinate and administer all applications requests for access to the Supplier Portal (and associated applications and functions) in accordance with the Supplier Portal roll-out process * Train, where required, the Supplier Portal and associated applications and functions to internal...

End User Device (EUD) Engineer Industry: Public Services, SC will be required Daily Rate: £250 per day, inside IR35 paid to Umbrella Contract Length: 6 months Driving Required: Yes, Full Clean UK License Working Pattern: Full Time, 37 hours per week, Southampton, On-site Overview: Our client is seeking a dedicated End User Device (EUD) Engineer to enhance the quality of service delivery within the public services sector. This temporary position is crucial for ensuring that end users receive exceptional support and that service disruptions are minimised. Key Responsibilities: Deliver outstanding customer support to the user base, ensuring a high-quality experience that aligns with business impact and service level agreements (SLAs). Troubleshoot and resolve EUD incidents, requests, and problems within established SLAs, identifying trends and patterns to proactively address issues. Communicate necessary changes to documentation and knowledge articles to the EUD Senior Engineer....

International Trade Compliance Officer 12 month contract inside IR35 Monday - Friday, standard days, with every other Friday off. Remote with sporadic office presence (Havant, once a month) About the role: Remote with sporadic office presence (Havant, once a month). Plans and coordinates export activities, including the flow of traffic to/from foreign destinations, related customer service, brokerage and supports customs transactions. Maintains compliance with federal and foreign regulations governing the shipment, receipt and documentation of imported/exported products. Researches and resolves customer or supplier issues. Interfaces with internal and external worldwide import/export operations and organizations. Negotiates with foreign customers to develop handling agreements. Acts as liaison with U.S. empowered officials to resolve problems. Establishes requirements for license generation, guidance of the license generation and tracking process, and support of submitted...

Temporary Accommodation Reduction Officer East London | Hybrid working Rate: £26.04 per hour IR35 Status: Inside IR35 Initial Contract Length: 3 months Start Date: ASAP Working Hours: 36 hours per week Role Summary You will identify suitable households and match them with private rented sector properties secured through a range of housing schemes. The role will focus on preventing customers from entering temporary accommodation and helping existing households move into suitable, affordable private sector housing. What You Will Do as a Temporary Accommodation Reduction Officer ·Identify suitable customers and match them with available private rented sector properties. ·Complete thorough assessments of household needs, affordability and suitability before making offers. ·Consider property refusals and ensure decisions are made in accordance with statutory requirements. ·Prepare clear decision letters relating to property offers and the discharge of housing duties....

Credit Controller; Wolverhampton; 6 Months; £18 00ph paye; inside IR35 We are currently recruiting for an experienced credit controller to work with an Aerospace and defence sector client based in Wolverhampton. The role will operate on a hybrid working pattern with 3 days on sire required. This role will have a dual purpose, and be focussed on 2 elements, Credit Control and Accounts Receivable, of which the main aims are. Credit Control: the main responsibility of the role is to help manage customer credit accounts, minimise bad debt exposure, ensure timely collection of outstanding invoices by working with key internal stakeholders to resolve queries, and maintain healthy cash flow. The role involves assessing credit risk, managing customer relationships, and implementing effective debt collection strategies while maintaining positive customer relationships. Accounts Receivable: the second element of the role is to assist for maintaining accurate customer accounts,...

Logistics Operative - 6 month contract - Barrow-in-Furness, Cumbria - £23.46 ph UMB or £17.57 ph PAYE (Inside IR35) The Umbrella rate quoted above is the Gross Umbrella rate (i.e. the rate we pay to the Umbrella Company inclusive of ALL employment costs). Please note, the rate paid by the Umbrella will be less, as will a Limited Deemed rate or Agency PAYE rate. Please get in touch to discuss the rates via these different payment vehicles. The Role To manage the control of materials, tools and consumables from receipt to despatch / delivery whilst maintaining system applications. Role Responsibilities: Not limited to… The accurate receipt, replenishment, issue, transfer and / or delivery of materials, tools and consumables using relevant Logistics systems and processes (including calibration and maintenance of equipment). Carry out inventory checks and undertake stock discrepancies activity to reconcile inventory records. OR Collation of transport data such as; quantity of...

Chassis Dyno Engineer - Warwickshire (University of Warwick) - £28.43 per hour Umbrella (Inside IR35) or £21.25 per hour PAYE - Contract until 31st March 2027 - 40 Hours per Week - Reference: J(phone number removed) Join a Leading Automotive Testing Facility An exciting opportunity has arisen for a Chassis Dyno Engineer to join a world-class automotive testing environment based at the APRL facility at the University of Warwick. Working within a collaborative and highly skilled team, you will support the operation of the Environmental Chassis Emissions Dynamometer, delivering vital testing programmes for internal engineering teams, academic partners, and third-party customers. This is a hands-on role offering exposure to cutting-edge powertrain and emissions development projects across both conventional and electrified vehicle technologies. If you enjoy practical vehicle testing, thrive in a structured engineering environment, and are passionate about automotive technology,...

Job Opportunity – Interim Finance Business Partner (Pensions) – 12 Months A local authority client of mine are currently on the lookout for an Interim Finance Business to provide specialist financial support across pension fund accounting, investments, cashflow, reconciliations and financial reporting. Job Role: Interim Finance Business Partner (Pension) Contract Duration: 12 Months Rate: DOE IR35: Inside IR35. Hybrid: X1 day in office per week. Days: 5 days per week. Earliest Start Date: ASAP Main Duties: This role will make a significant contribution to the success of the Pension Team. Operating with a degree of professional independence and autonomy the role will predominantly undertake operational work with some project-related work (the mix will vary according to the nature of the work). This role will have specific responsibility for leading a small team across financial matters of the Pension Fund to deliver key operational works that include: * Contributing to...

ASA Recruitment’s client, a Public Sector organisation in Dundee, is currently looking to recruit a Senior HR Business Partner on a hybrid basis, on an initial 6-month contract (with potential extensions) on a rate of c.£290.17 - £321.21/day inside of IR35 (based on experience). The Role: Human Resources to support the Head of HR to develop and manage the HR business partnering team providing services to the organisation. Provide visible leadership, management and vision for the HR function of the organisation and deliver a cohesive HR support service. Essential Experience: * Educated to degree level or equivalent. * Chartered Institute of Personnel Development (CIPD) qualified. * Significant experience in managing HR operational work. * Experience of developing, implementing and managing complex, customer and delivery focused projects and strategies for people-related issues. * Strong proven track record of successful project delivery of workforce...

Rullion are looking to recruit for the following position : Senior Planning Engineer Location : Newcastle Upon Tyne , England ASAP Start Duration : 6 months at present Inside IR35 £40+ Open to discussions 4-5 days per week office based. About the Role We are seeking an experienced Senior Planning Engineer to lead the planning and scheduling activities across a portfolio of complex marine engineering projects. Working within the Marine Projects team, you will be responsible for developing, maintaining and analysing integrated project schedules, ensuring accurate forecasting, identifying delivery risks and providing high-quality schedule intelligence to project teams and customers. This is a key role supporting the successful delivery of critical marine programmes, working closely with Project Managers, Engineering, Procurement, Manufacturing and customers. Key Responsibilities Project Planning Develop and maintain fully integrated Primavera P6 project schedules. Create Work...

Job Description Job Title: Chassis Dyno Engineer Location: Warwick University Rate: £28.43ph via an Umbrella Company (Inside IR35) or £21.25ph on a PAYE basis Employment Type: Contract (to 31st March 2027) Hours: Standard 40 Hours Per Week Reference: J(phone number removed) Position Description: This role provides a hands‑on opportunity to support the operation of the Environmental Chassis Emissions Dynamometer at the APRL facility, based at Warwick University. Working as part of a small, collaborative team, you will engage directly with engineers, academic partners, and third‑party customers to deliver high‑quality test operations across a range of propulsion and emissions programmes. Reporting to the Test Preparation Engineer, you will be responsible for the end‑to‑end execution of chassis dyno testing activities. This includes vehicle check‑in, inspection, preparation, and installation on the dynamometer, ensuring correct positioning, strapping, wheel alignment, and...

Liverpool City Council are looking for an Interim SEND Caseworker. £300 per day. Mostly Remote. Inside IR35. Job Purpose To support settings, schools, services and families in applying the graduated approach to meeting the needs of pupils with SEND. To co-ordinate the statutory assessment process for pupils with special educational needs and disabilities and review and monitor pupils progress against outcomes. To support schools and settings in meeting the needs of pupils with SEND by following the graduated approach to meeting needs, developing close working relationships and offering advice and support to SENCos and head teachers To apply the highest possible standards to customer care in relation to all service users To work as a team within a cluster under the leadership of a Senior Casework Officer, SEND, supporting a group of schools and settings To work closely with the High Needs Support Officer and Independent Travel Trainer for the team in ensuring that all...

Planning Performance Manager Oxfordshire, UK 6-Month Initial Contract - Inside IR35 Hybrid Working (2-3 Days Onsite) £Flexible Day Rate Sellick Partnership is seeking an ambitious Planning Performance Manager to support a high-profile improvement programme across Planning and Building Control services This is a key leadership role focused on driving performance, transformation, customer satisfaction and service improvement within a service undergoing significant change. Working closely with senior leadership, you will play a pivotal role in improving operational performance, implementing efficiencies and supporting preparations for Local Government Reform Key duties of the Performance Manager include: Leading performance management, monitoring and reporting across Planning and Building Control services. Analysing and interpreting performance data to identify trends, risks and opportunities for improvement. Driving service improvement initiatives and embed a culture of...

Project Finance Controller Location: Remote Day Rate: £175.00 per day PAYE / £236.56 Umbrella Duration: 12 months Inside IR35 Are you a commercially minded finance professional looking for an opportunity to combine project finance, business partnering, and operational delivery within a fast-paced renewable energy environment? We're seeking a Project Finance Controller to join a leading organisation in the renewable energy sector, supporting a portfolio of onshore wind service projects across the UK and Ireland. This is an exciting opportunity for a finance professional who thrives on partnering with operational teams, delivering financial insight, and ensuring projects are executed efficiently and profitably. The Opportunity As a Project Finance Controller, you'll play a pivotal role in the commercial execution and financial control of renewable energy service projects. Working closely with Commercial Project Managers and operational stakeholders, you'll provide financial...

Merger and Acquisition - Programme Lead Stevenage in Hertfordshire Inside IR35 - day rate to be discussed on application *(Must have in-depth and widespread large-scale PE backed M&A experience within the last roles) Start 27th of July is essential or within a few days at the very latest An exciting role in a rapidly growing, PE backed organisation. We are seeking an experienced M&A Programme Director to be accountable for all technology aspects of mergers and acquisitions, including integration into the group whilst realizing the potential synergistic values to be created. The role is accountable for establishing and maintaining the IT M&A Playbook, leading IT due diligence, assessing acquisition targets, developing integration strategies and delivering successful technology integration programmes whilst protecting business continuity, security and customer outcomes. The role acts as the single point of accountability for IT throughout the acquisition...