65 housing advisor jobs found

The Housing Options Advisor will provide advice and support to individuals seeking housing assistance, ensuring they understand their options and can access appropriate services. This temporary role in the public sector requires a professional approach to delivering housing solutions. Client Details The organisation is a well-established public sector entity that focuses on delivering essential services to the community. With a strong commitment to supporting residents, the team works collaboratively to address housing needs and ensure access to quality services. Description Provide tailored advice and guidance to individuals on housing options and support services. Conduct assessments to determine eligibility for housing assistance and related schemes. Work closely with internal teams and external agencies to coordinate housing solutions. Maintain accurate records and ensure compliance with relevant housing legislation and policies. Assist with homelessness prevention by...

Pertemps Network Group are delighted to be assisting a reputable London housing provider for a Customer Services Advisor (Part-Time Role) who will act as the first point of contact for residents contacting the Housing provider regarding housing services and repairs. The role focuses on delivering a high-quality, customer-focused service, resolving enquiries at first contact where possible, and ensuring residents receive a timely, positive, and professional response across all communication channels. Pay Rate: £18–£20 per hour (PAYE) Location: Greater London Job Type: Temporary, Part‑Time Hours: Minimum 22.30 hours per week between 8am–6.15pm, Monday to Friday Training: Approx. 4 weeks in-office, with potential hybrid working after successful training Employer: A Reputable Housing Provider Key Responsibilities: Act as the first point of contact for residents via telephone, email, web, social media, and post. Provide clear advice and resolve common housing and repairs...

4Recruitment Services are seeking an experienced Housing Options Advisor to work for our client based in North Northamptonshire. The post holder will be expected to work on-site 4 days per week at the client’s offices, located in Kettering or Wellingborough, so please only apply if you are able to meet the clients requirements.  As a Housing Options Advisor you will support the team in reducing backlogs and waiting times for homeless applications. The role involves triaging cases and conducting casework, making informed decisions on homelessness applications. You will play a key role in providing advice, assessing housing needs, and helping applicants navigate their housing options. DUTIES AND RESPONSIBILITIES INCLUDE: Manage the triage process for homeless applications. Make decisions on cases in line with housing legislation. Provide advice and guidance on housing options to applicants. Work with internal teams and external agencies to resolve homelessness cases. ESSENTIAL...

We are seeking a proactive and organised Business Support Officer to join a Housing Service within a South London Local Authority. This is a key front-facing role, providing reception cover and essential administrative support to Housing Advisors. This position is fully office-based and plays an important role in ensuring a smooth and professional service for residents. Key Responsibilities: ·Provide reception cover, including meeting, greeting, and signing in clients on arrival ·Act as the first point of contact, delivering a professional and welcoming service ·Provide administrative support to Housing Advisors ·Maintain accurate records and ensure documentation is up to date ·Support the day-to-day running of the office About You: ·Strong organisational and administrative skills ·Excellent communication and customer service skills ·Ability to work effectively in a busy, front-facing environment ·Confident using IT systems and handling sensitive information...

Job Title: Customer Support Advisor (Accommodation Services) Location: Reading Job Purpose: This role provides high-quality frontline customer service to residents in a managed accommodation setting, ensuring a positive living experience. Responsibilities include supporting bookings, coordinating property maintenance, and ensuring compliance with regulations. The role involves close collaboration with colleagues to maximise occupancy and streamline tenant processes. Key Accountabilities: * Support the generation of income by maximising bookings and occupancy, working alongside colleagues to promote available accommodation. * Serve as the first point of contact for resident enquiries via phone, email, and in person. * Advise on accommodation options and guide prospective residents through the application process. * Assist with move-in and move-out procedures, including compliance checks and financial transactions. * Maintain high service standards by addressing...

Complaints Investigator Location: Hybrid – Brent Area Pay Rate: £30.88 per hour About the Role: We are seeking an experienced Complaints Investigator to support the Complaints and Casework Manager in delivering a high-quality, responsive complaints service across. This is a key role involving complex investigations, stakeholder engagement, and driving service improvements across multiple departments. Key Responsibilities: Lead and undertake corporate and statutory complaint investigations across all services Manage and oversee Stage 2 complaints, including drafting responses on behalf of Corporate Directors Provide updates on high-profile and sensitive cases to senior leadership, including the Chief Executive and Leader Produce detailed investigation reports with clear findings and actionable recommendations Identify trends and support departments in learning from complaints to improve service delivery Make decisions on corrective actions and compensation where appropriate...

Join a well-established Housing Association in a fast-paced and rewarding Customer Service Advisor role, supporting a busy Customer Contact Centre that sits at the heart of service delivery. This Customer Service Advisor position offers the opportunity to make a real impact, supporting residents, applicants, and external partners across a wide range of housing services including rents, repairs, and homelessness. As a Customer Service Advisor, you’ll be handling a variety of inbound and outbound enquiries while playing a key role in the Everyone Matters programme, ensuring customer data is accurate and up to date. This is an ideal opportunity for a Customer Service Advisor who thrives in a high-volume environment and is passionate about delivering excellent customer service. We’d love to hear from individuals with experience as a Contact Centre Advisor, Housing Customer Advisor, or those looking to step into a Customer Service Advisor role within housing or a similar environment....

Property Operations, Compliance & Investment Manager (Housing) 📍 Wiltshire (Office-based with hybrid flexibility) 💰 £500/day Umbrella (£395.87 PAYE) 📅 3-month initial contract (likely extension) 🚀 Start: ASAP A leading public sector organisation is seeking an experienced Property Operations, Compliance & Investment Manager to take ownership of a large-scale housing portfolio and lead a high-performing asset & compliance function. This is a senior leadership role with full accountability for asset strategy, compliance, planned investment programmes, and operational delivery across a diverse housing stock. The Role You’ll lead a multi-disciplinary team (circa 20 staff) covering asset management, surveying, compliance, and contract delivery, ensuring housing assets remain safe, compliant, and fit for the future. Key focus areas include: * Leading landlord compliance across gas, electrical, fire, asbestos, water hygiene * Driving delivery of planned, cyclical,...

Job Title: Customer Service Advisor Location: Solihull B37 – Office Based Contract: Temporary (Approx. 4 Months) Hours: 37 hours per week Start Date: Early May 2026 About the Role: We are currently recruiting for multiple Customer Service Advisors to join a busy and fast-paced contact centre environment. This role forms part of a key customer initiative focused on improving data quality and ensuring vulnerable customers receive the appropriate support. This is an excellent opportunity for candidates with strong customer service experience who are confident managing high volumes of contact while delivering a consistently high standard of service. Responsibilities: Handle inbound and outbound customer contact via calls, emails, texts, and voicemails Conduct high volumes of outbound calls to gather and verify customer information, including vulnerabilities and household details, handling sensitive conversations with empathy while accurately updating systems to improve...

I am looking for a Customer Service Advisor to work on behalf of a prestigious local Birmingham based housing association. You will be responsible for dealing with incoming calls and enquiries from a variety of customers including residents, applicants and external agencies. These cover the full range of frontline customer services including housing, homelessness, rents and repairs. To make a high volume of outbound calls to customers to gather and verify information relating to vulnerabilities, additional needs and household details as part of the Everyone Matters programme, ensuring records are accurate and up to date. To have sensitive and supportive conversations with customers to understand any vulnerabilities, additional needs or reasonable adjustments required. You will receive: £17 - £19 P/H 4 months worth of work. 37 hours a weekThe successful canddiate will have: Excellent communication skills including clear written and spoken English Excellent customer care and...

Customer Support Advisor Hours: 8:30am-5:00pm Pay Rate: £12.71 We are recruiting for an office-based Customer Support Advisor to join a busy, customer-focused team in Warrington. This position is offered on a temp-to-perm basis and is ideal for someone who enjoys working in an organised, process-driven environment with opportunities for long-term progression. Key Responsibilities Serve as a first point of contact for customer enquiries via phone and email Provide professional, timely, and accurate responses to customer requests Process orders, service updates, and administrative information within internal systems Maintain up‑to‑date and accurate customer records Liaise with internal teams to support issue resolution Follow established processes to ensure compliance and service consistency Assist with a range of general administrative tasks Contribute positively to team performance and continuous improvement effortsSkills & Experience Essential Prior experience in...

We are seeking a Temporary HR Advisor to provide support in a fast-paced technology environment. This role involves assisting with HR operations and ensuring compliance with company policies and procedures. Client Details The employer is a well-established organisation within the technology sector. As a mid-sized company, they are known for their focus on innovation and delivering exceptional services to their clients. Description Provide guidance on HR policies and procedures to employees and management. Assist in the recruitment and onboarding process for new hires. Support employee relations by addressing queries and resolving workplace issues. Maintain and update employee records in compliance with GDPR regulations. Collaborate with management to ensure policies are implemented effectively. Conduct HR-related administrative tasks, including preparing reports and documentation. Assist in the coordination of training and development programmes. Ensure all HR processes align...

Windsor Forest Colleges Group is looking for a Technical Trainer/Assessor – Electrical to join our Electrical Apprenticeships team at our Slough & Langley College campus. This is a full time, fixed-term position until 31st July 2026, with the possibility of becoming permanent. Please note that this role pays between Scale L34 £40,596.00 and L37 £43,665.00 which is dependent on skills and experience.Eligible candidates new to Further Education (FE) may be able to claim a government incentive payment of up to £6,000. Technical Trainer/Assessor – Electrical We are looking for a highly motivated and experienced electrical professional to deliver high-quality training, assessment, and internal quality assurance across our Electrical Apprenticeship provision.This role involves supporting and assessing apprentices both in the workplace and within a classroom setting, ensuring they develop the technical competence, knowledge, and behaviours required to successfully achieve their...

Pertemps are recruiting for multiple Customer Support Agents to join a leading Health Services Provider. The Customer Support Agent provides frontline telephone, email, and live chat support for our clients ensuring a smooth patient journey and consistently high-quality care. The role involves handling enquiries sensitively and professionally, completing administrative duties within Salesforce and other systems. This is a fully remote/home-based role; you will start off working via Pertemps and transfer across to our client after an initial temping contract. Although we do require you to have experience in a Customer Care/Advisor position, full and in-depth training will be provided. Responsibilities as a Customer Support Agent: Provide frontline support via telephone, email, and live chat Handle enquiries with empathy, professionalism, and efficiency — including during high-demand periods Book appointments and coordinate plans in line with operational requirements Maintain...

Independent Domestic Violence Advocate – Male Victims Do you want to join a committed and inspiring team Do you want to help make a real difference every day  Do you want to contribute to change & improve the quality of lives of male survivors of domestic abuse If so then we are looking for a proactive and compassionate Independent Domestic Violence Advocate (IDVA) to join the Ashraya Project supporting Male Victims & Survivors.  This role is hybrid, working from home and the office in London and also involves regular travel throughout the area. Position: 6662 Independent Domestic Violence Advocate – Male victims Location: Greater London Hours: Monday to Friday - Flexible dependent on service delivery and client need Contract: Fixed Term, until 31.03.27 Salary: Qualified: Total £32,383.00 per annum - (FTE £29,583.00 per annum plus £2,800.00 per annum London Weighting Allowance) Unqualified: Total £30,552.00 per annum - (FTE £27,752.00 per annum plus £2,800.00 per...

Job Title: Recruitment Advisor Location: Worcester, Hybrid, 3 days in the office 2 days work from home Salary: Band 6: £31,236 - £37,694. Opportunity to progress to £41,064 subject to performance Type: Fixed Term Contract until July 2027. Are you passionate about connecting talent with opportunity? Do you have the skills to attract high-quality candidates and drive effective recruitment strategies? If so, we have an exciting opportunity for you to join our client as a Recruitment Advisor! About the Role: As a Recruitment Advisor, you will play a pivotal role in shaping our client's recruitment strategy. You will be responsible for a diverse range of tasks that ensure the organization attracts and retains the best talent. Your expertise will guide colleagues in recruitment best practices and compliance with UK employment law. Key Responsibilities: Develop innovative recruitment strategies using various methods, including social media and executive search agencies. Utilize...

Interim Compliance Advisory Specialist - Remote - Occasional travel to Nottingham Job description BDO Regulatory Solutions are currently recruiting for an Interim Compliance Advisory Specialist to join our client, a UK‑regulated retail banking and financial services organisation. This role is remote, with occasional travel to the Nottingham office. We are offering an initial 4‑month contract starting April, with an excellent day rate, employed via an Umbrella company. About the role This role provides short‑term, business‑as‑usual second line Compliance Advisory coverage during a defined transition period, ensuring continuity while permanent senior roles are being appointed. The engagement focuses on maintaining advisory support, managing regulatory risk, and preventing backlog build‑up — not transforming or redesigning the function. The remit is strictly second line advisory, with no framework ownership, policy responsibility, SMF accountability, people management, or...

Admin Support Hourly rate: £16.77 per hour PAYE Location: London SE1 Job Type: Full-time temp till December 2026We are seeking a Support Officer to join a dynamic team within the FRA Delivery Team. This role is crucial for enhancing customer liaison and satisfaction, continuous improvement, and effective delivery of services. The Support Officer will play a key role in supporting various programmes and ensuring effective communication with residents throughout the service delivery process. Day-to-day of the role: Provide back-office support to the Surveying & Voids Team. Support the delivery of various programmes and ensure effective resident liaison. Develop and maintain relationships with internal and external stakeholders to support our customers. Advise and support customers in resolving their queries and issues, ensuring proactive resolutions are identified. Update and maintain systems/records to ensure information/data is kept up to date and accurate. Follow health...

Temp to Perm Opportunity Favourable Day Shifts Overtime Available We are seeking a plasma cutter and forklift truck driver for a busy metal processing plant in Tamworth. This is an excellent opportunity to join a leading recycling business with a presence across four continents. As such, they are keen to make a long-term investment in new staff members who are looking to build a career in the metals industry. Main responsibilities for the Plasma Cutter role include: Using a plasma cutter to cut catalytic converters Using a hand torch to cut metal Operating a forklift truck to move granulated products around the shop floor Stripping parts using hand tools Sorting parts into separate categories by hand Working at a sampling station to help identify the concentration of precious metals in each component (e.g. platinum/rhodium) Picking using a computerised inventory system Completing general dispatch paperworkAlthough you will likely be assigned a core area, it is the company’s...

HR Advisor Location: EC3A (Office-Based) Duration: April to December 2026 Hours: Monday to Friday, 37.5 hours per week (9:00am – 5:00pm) Rate: £23.08 per hour (Umbrella) Clearance: BPSS required We are currently seeking an experienced HR Advisor to join a fast-paced and dynamic environment on a temporary basis. This opportunity is ideal for a confident HR Advisor who is passionate about delivering high-quality HR support and partnering effectively with line managers. You will play a key role in supporting a wide range of people processes, ensuring best practice is followed and employee engagement is enhanced across the organisation. Key Responsibilities: * Advising and supporting line managers on all people-related matters to ensure best practice and consistency. * Coaching line managers to build capability and promote ownership of people management, embedding a strong leadership framework. * Providing advice and support on grievance and disciplinary matters, including...