563 housing support officer jobs found

We are currently recruiting on behalf of a well-established supported housing provider for a Housing Support Worker to join their accommodation-based support services in the Yate and Staple Hill area. This is an excellent opportunity for someone with experience supporting vulnerable adults within supported housing, homelessness, or similar community-based services. The role will involve working across shared accommodation schemes supporting adults aged 22+ with low to medium support needs, including individuals experiencing mental health challenges and/or drug and alcohol related issues. Key Responsibilities of a Housing Support Officer: Provide person-centred housing-related support to residents within supported accommodation Support individuals to sustain their tenancies and work towards greater independence Assist residents with practical day-to-day living and maintaining accommodation standards Carry out housing management duties within supported housing schemes Promote...

We are currently working in partnership with a well-established housing provider to recruit an experienced Interim Supported Housing Officer. This role is suited to a housing professional with a strong background in supported accommodation and experience supporting vulnerable client groups. The role You will provide a high-quality supported housing service, managing a caseload of residents with complex needs and supporting them to maintain their accommodation and achieve positive outcomes. Key responsibilities include: * Managing a supported housing caseload and delivering housing-related support * Working with residents with a range of needs, including mental health challenges, asylum seekers, ex-offenders, and survivors of domestic abuse * Completing support plans, risk assessments, and safeguarding referrals * Supporting tenancy sustainment, including managing rent arrears and addressing anti-social behaviour * Liaising with local...

Job Title - Housing Support Officer Duration - 9 Months Rate - £17- 20 per hour You will manage a caseload of service users, providing tailored support to help them overcome barriers and achieve sustainable outcomes. Main Duties * Deliver structured, person-centred support in line with agreed support plans * Help residents sustain their tenancies and understand their rights and responsibilities * Complete needs assessments, risk assessments, and regular support reviews * Provide guidance around budgeting, debt management, and welfare benefits * Liaise with local authorities, support agencies, and healthcare professionals * Encourage engagement with employment, training, and community activities * Maintain clear, accurate records and case notes * Ensure safeguarding policies and procedures are always adhered to What We’re Looking For * Previous experience within housing, supported accommodation, or...

Title - Housing Support Officer Contract Length - 6 Months Rate - Competitve I’m currently supporting a client with the recruitment of a Housing Support Officer to join a busy supported accommodation service working with young people. This is a rewarding opportunity for someone passionate about empowering individuals to build confidence, develop life skills, and move towards greater independence. Key duties include: * Providing practical and emotional support to young people within supported accommodation * Building positive relationships and encouraging engagement with education, employment, and personal goals * Completing support, risk, and eligibility assessments for new referrals * Assisting with move-ins, property readiness, and reducing void turnaround times * Carrying out regular property visits and welfare checks * Supporting residents to understand and meet occupancy expectations * Working alongside external professionals and support services to...

Role: Supported Housing Officer Contract Length: 6 Months Rate: £18-£20 per hour Office Presence: 5 Days a week on site We are currently working with a well-established housing provider in West London to recruit an experienced Interim Supported Housing Officer. This role is ideal for a housing professional with a strong background in supported housing and experience working with vulnerable client groups. The role You will deliver a high-quality supported housing service, managing a caseload of residents with complex needs and supporting them to maintain their accommodation and achieve positive outcomes. Key responsibilities include: * Managing a supported housing caseload and delivering housing-related support * Working with residents experiencing mental health issues, asylum seekers, ex-offenders, and individuals affected by domestic abuse * Completing support plans, risk assessments, and safeguarding referrals * Supporting tenancy...

My client is a housing provider based in South London looking to recruit a Housing Support Officer to work as part of their established team. As the Housing Support Officer you will be carrying out a range of duties. some of which are but not limited to: You will be required to provide a service for the clients and ensure they are housing ready at the housing staging post and once housing ready, you will explore move on options for the clients in order to sustain meaningful accommodation and avoid being back to rough sleeping. You will support rough sleepers by ensuring that referrals are made to relevant services, in line with local objectives and targets. Responsibilities: ● To provide 1:1 support to Service Users Face to Face or via telephone communication ● Ensure that Service users are registered with local Healthcare professionals (GP, Dentist) ideally within the first 7 days of their placement commencement with the provider ● Support Service users to complete Housing...

Supported Housing Officer Location: NW London Rate: £19-20 Per Hour Contract: 6 Months Contract Working Pattern: On-patch, community-based (daily presence required) I’m currently recruiting for an experienced Supported Housing Officer on behalf of a housing provider delivering frontline support to vulnerable adults in the community. This is a patch-based role, requiring daily visits and face-to-face engagement with residents. The service supports individuals with mental health needs, domestic violence histories, asylum seekers and ex-offenders, so candidates must be confident managing complex cases and risk. The Role * Provide housing-related support to vulnerable residents to help sustain tenancies * Manage a caseload of residents with complex needs * Carry out regular patch visits, welfare checks and risk assessments * Develop and review support plans and complete safeguarding referrals * Work closely with external agencies including mental...

We're looking for a kind, compassionate and resilient Customer Contact Centre Officer to join our Central Service Team located in Islington. £26,936.00 per annum, working 35 hours per week. Fixed Term Contract for 12 months Want to feel in control of your career? You'll feel at home here. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light CardAll applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. To provide a Customer Call Centre as the "first point of contact" within Look Ahead for customers, staff, contractors and external agencies for rent, housing benefit, service charge, repairs, complaints and customer support queries. What you'll do: This is...

We are currently recruiting for an experienced Benefits Officer to support a busy Local Authority Revenues & Benefits team. You will be responsible for the accurate assessment and processing of Housing Benefit and Council Tax Reduction claims, ensuring compliance with current legislation and delivering a high-quality service to residents. This is a fully remote position with an immediate start available. 📌 Key Responsibilities * Assess and process claims for Housing Benefit and Council Tax Reduction * Administer Discretionary Financial Support schemes, including Homeless Prevention Grants * Ensure all work is completed in line with relevant legislation and local policies * Maintain accurate records and case notes on the system * Calculate entitlements and verify supporting documentation * Handle customer queries across multiple channels (phone, email, written correspondence) * Work to performance targets and turnaround times ✅ Requirements * Minimum...

Finance Officer - AP Location: Hampshire Contract: Temporary (2 months) Salary: £14.36 umbrella / £16.09 PAYE Inclusive / £17.66 PAYE Exclusive Start Date: ASAP Contact: (url removed) Job Description Service Care Solutions are recruiting on behalf of a housing association in Hampshire for an Accounts Payable Finance Officer to join the team on a temporary basis. The postholder will be responsible for dealing with the receipt, distribution and payment of supplier invoices including arranging and monitoring the approval process to ensure no delays to suppliers and a high level of customer service to suppliers. Key Responsibilities Process supplier invoices accurately and promptly to ensure timely payments, maintain accurate ledgers, and support positive supplier relationships. Deliver excellent customer service by handling calls, emails, and queries from suppliers, residents, and internal departments through to resolution. Monitor and manage invoice approval workflows,...

Housing Officer Hammersmith and Fulham £29.49 Full time – Officed Based We have an opportunity for an enthusiastic housing officers to join our neighbourhood services team, based in our area housing office on the White City Estate, London, W12. You will be part of a team providing a wide range of housing management and support services to our residents. We are looking for experience or transferable skills to provide a customer focused, proactive and high-quality tenancy and leasehold management for our residents. The successful candidate will be responsible for the day-to-day management of a patch of tenancies, leases and licences. This will include providing a front-line service to our residents, tenancy and leasehold management, anti-social behaviour management, estate inspections, tenancy verification checks and general neighbourhood management. You will need strong customer care and communication skills, a practical problem-solving approach to your work, the ability to...

Spencer Clarke Group are seeking a Housing Officer for a Local Authority Client in West London. In this role you will manage a patch of tenancies and estates, providing a proactive and customer-focused housing management service to residents. Duties: Manage a patch of tenancies, leases and licences, providing day-to-day housing management. Handle anti-social behaviour cases and support resolution with residents and partners. Carry out estate inspections, tenancy checks and ensure properties are well managed. Deliver a responsive, customer-focused service, resolving queries and neighbourhood issues.Qualifications and Experience: The successful candidate will have the following skills / experience: Experience in housing management, tenancy sustainment or a similar frontline service role. Experience dealing with customer enquiries and resolving issues in a timely and professional manner. Experience of managing a varied workload and prioritising competing demands. Experience...

Neighbourhood Officer ? Coventry / Hybrid Working ? 12-Week Temporary Contract ? £23.59 per hour LTD (£19.54 PAYE) We are currently recruiting for an experienced Neighbourhood Officer to join a busy and established housing team responsible for managing approximately 19,000 homes across Coventry and the surrounding areas. This is a varied frontline housing management role, offering the opportunity to make a real difference within local communities. Working across a designated patch, you will be responsible for delivering an effective tenancy and neighbourhood management service, ensuring customers receive a high standard of support while maintaining safe and sustainable communities. The role will be primarily based in Coventry, with occasional travel to Worcester and Birmingham to provide additional operational support when required. Key Responsibilities Managing tenancy and neighbourhood issues across an allocated patch. Delivering effective tenancy management services and...

Revenues & Benefits Systems Officer Location: Surrey Rate: £28.80 per hour (Umbrella) Hours: Full-time, 36 hours per week Working Pattern: Monday to Friday Contract: Office-based initially, with potential for hybrid working following a successful induction period About the Role: An excellent opportunity has arisen for an experienced Benefits professional looking to take the next step in their career and move into a more technical, systems-focused role. We are seeking a Revenues & Benefits Systems Officer with significant experience in Housing Benefits and Council Tax Reduction administration who is ready to apply their operational expertise to the maintenance, development, and enhancement of a Revenues & Benefits system environment. This role is ideal for someone who understands Benefits assessment processes and legislation and is keen to develop specialist systems knowledge while supporting service delivery, compliance, and continuous improvement. Key...

Temporary Customer Liaison Officer Location: Crewe/Chester/Stoke areas Contract: Temporary (initial 4 weeks, with potential to extend) Hours: Monday-Friday, 8:00am-4:30pm Rate: Flexible - dependent on experience The Role An exciting opportunity has arisen for an experienced Customer Liaison Officer to support projects across the Crewe area. This role is initially offered on a 4 week temporary basis, with the possibility of extension. You will play a key role in resident engagement, acting as the main point of contact between customers, residents, and project teams to ensure works are delivered smoothly and professionally. The role will require travel between sites; candidates must have access to their own vehicle. Mileage expenses can be claimed. Key Responsibilities As a Customer Liaison Officer, your duties will include: Leading resident and community engagement activities and building strong local relationships Communicating clearly with residents about upcoming...

Billing & Collection Officer Rate of pay: £18.65 PAYE / £24.65 Umbrella per hour Job Type: Temporary (until December 2026) Location: Wembley An opportunity has arisen for a Billing & Collection Officer to support the billing, collection, and recovery of a range of debts. This role ensures accurate administration and maximises income collection in line with legislation, policy, and best practice. You will handle customer queries, maintain records, and manage recovery processes while delivering high-quality customer service across multiple channels. Day-to-Day Duties Administer billing and collection across Council Tax, Business Rates, Adult Social Care Debt, Parking, Sundry Debt, and Housing Benefit Overpayments Identify liable parties, assess liability periods, and apply discounts, exemptions, and reductions Maintain accurate and up-to-date billing and customer records across systems Respond to customer enquiries via phone, email, correspondence, face-to-face and...

Stage 1 & 2 Complaints Officer Location: 2 days a week work from home Salary: £22.00 - £28.00phr umbrella dependent on experience Contract: Full-Time, 6 month initial contract Important Application Criteria Please note: We are only able to consider applications from candidates who have previous complaints experience within Social Housing, Local Government, Council Housing, Housing Associations, ALMOs, or the Housing Ombudsman Service. Applicants without relevant housing, council or Ombudsman complaints experience will unfortunately not be shortlisted for this position. About the Role I am seeking an experienced Stage 1 & 2 Complaints Officer to join a busy housing complaints team. This role will be responsible for managing formal complaints from initial investigation through to resolution, ensuring responses are clear, accurate, customer-focused and completed within required timescales. You will work closely with residents, contractors, repairs teams, housing...

Procurement and Lettings Solutions Officer London Borough of Richmond & Wandsworth Location: Bridas House, Wandsworth (Fully office‑based) Contract Type: Temporary Hours: 36 hours Mon to Fri (09:00:AM - 05:00:PM Pay Rate: £20.76 per hour PAYE / £27.07 per hour Umbrella About the Role Adecco are recruiting on behalf of the London Borough of Richmond & Wandsworth for a Procurement and Lettings Solutions Officer. In this critical front‑line role, you will support households at risk of homelessness by sourcing, securing, and negotiating access to high‑quality and affordable private rented sector properties. You will work directly with clients, landlords, and agents, ensuring placements are sustainable, safe, and financially viable-particularly for those relying on Universal Credit. A key objective of the role is to help reduce the local authority's reliance on Temporary Accommodation, supporting long‑term stability for households while achieving targeted reductions in...

The Housing Officer will oversee the management of housing-related tasks, ensuring compliance with policies and providing excellent service to tenants. This temporary role in Littlehampton requires a professional with a strong understanding of the public sector and property management. Client Details This role is with a well-established public sector organisation that focuses on delivering housing and property services. The organisation operates within a supportive and structured environment, valuing efficiency and accountability. Description Manage tenant relations, addressing queries and resolving concerns effectively. Ensure properties comply with relevant housing regulations and policies. Oversee tenancy agreements, renewals, and terminations in alignment with guidelines. Conduct property inspections and ensure maintenance issues are addressed promptly. Collaborate with internal teams and external agencies to support tenants' needs. Maintain accurate records of all...

Resident liaison Officer Swindon temp to perm  The Company: Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment – from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We supply candidates from executive to operative level, and are currently working with a Housing Association, who are looking for a Resident Liaison Officer covering Swindon. Our client is looking for someone with experience of property maintenance and customer service to be liaising tenants and workforce on site, whilst works are being completed. This role does come with a Van and the contract will initially run for 3 months before going permanent. Experience within the housing sector and retrofit is advantageous. Day to...