281 housing officer jobs found in London

Sheltered Housing Officer – West London Rate: £28.21 per hour (umbrella) Contract: 3 months initially, with potential for extension Working Arrangement: Office-based We are currently seeking a dedicated and compassionate Sheltered Housing Officer to join our team in West London. This is an excellent opportunity for an experienced housing professional to provide vital support and tenancy management services to residents living in sheltered accommodation. Key Responsibilities Provide day-to-day management of sheltered housing schemes. Support and engage with residents, promoting their independence and wellbeing. Act as the main point of contact for residents, families, and external support agencies. Carry out regular welfare checks and health & safety inspections. Manage tenancy-related issues in line with housing policies and procedures. Respond promptly to emergencies or safeguarding concerns.Requirements Proven experience working with vulnerable adults, ideally within a...

Housing (Homelessness) Triage/First contact Officer Office based – 36 Hours per week (flexibility for hybrid working considered once role established) To provide an effective triage and duty service and conduct a pre assessment/filtering service by telephone or face to face interviews to provide advice and assistance for those in housing need or are threatened with homelessness or are homeless in accordance with the Homelessness Act 2017. Duties Interview and assess homeless on the day approaches in person. Make preliminary investigations ensuring customer provides evidence and documentation at the earliest opportunity. Provide comprehensive advice on a full range of options to solve their housing problem including tenancy rights, housing, and welfare benefits. Makes initial enquiries into reason to believe client is eligible and homeless. Filters and contacts online housing options form and conducts preliminary enquiries, providing advice and assistance to prevent homelessness...

A Housing Association is currently looking for a couple of Lettings & Housing Officer on a temporary basis for about 6 months. Key responsibilities are as follows Showing the applicants properties at planned viewings Assessing applicants documents following allocation Communicating with applicants regarding additional information required or outcome Let homes and manage re-lets, ensuring void work is completed quickly and effectively. Empty homes should be let as soon as possible and to a standard that suits residents’ needs Provide an excellent personal landlord service to residents in a small patch of homes. This includes regular communication and meetings with each resident at home (at least annually), and being responsible for ensuring that any issues they have raised are resolved appropriately Welcome new residents to the A2B service, including a personal meeting in their homes, ensuring any issues are sorted out and their level of customer satisfaction is increased...

A Housing Association is currently looking for a number of officed based Housing Officers on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely...

A Housing Association is currently looking for a number of officed based Housing Officers on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely...

A Large Housing Association is looking for a Housing Officer on an ongoing temporary basis to look after residents in a variety of locations in Central London. Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure residents are kept safe by following safeguarding...

Job Title: Housing Officer Location: North West London Contract Type: Temporary – 3 Months Ongoing Pay Rate: £27.70 per hour (Umbrella) Working Pattern: Full-time, Hybrid position (2-3 days in office) Role Overview We are currently seeking an experienced Housing Officer to join a busy team in North West London. You will play a key role in delivering high-quality housing management services, supporting residents across mixed-tenure properties, and ensuring safe, sustainable communities. This is a fantastic opportunity for someone confident in handling tenancy issues, customer-facing work, and working proactively to prevent tenancy breakdowns. Key Responsibilities • Manage a patch of properties, delivering day-to-day tenancy management • Respond to reports of anti-social behaviour and carry out investigations • Support residents to sustain their tenancies through early intervention • Conduct tenancy audits, estate inspections and home visits • Work closely with support services,...

Are you passionate about making a difference in the lives of young people? Do you have experience in housing and a drive to support care-experienced young people (CEYP) into independent living? Adecco are seeking a to join a newly created team within the Young People's Service at a Local Authority in Croydon. This is a unique opportunity to work directly with CEYP, helping them transition into sustainable tenancies and build brighter futures. Housing Officer (Care Experienced Young People) Public Sector - Local Authority Full Time - Monday to Friday, 36 hours per week Temporary Role - 6 months £22.41 per hour PAYE / £29.60 per hour Umbrella Hybrid Working - 3 days in office, remainder at home ASAP start This post is subject to an Enhanced DBS checkRole Purpose: Support Care Experienced Young People (CEYP) in transitioning to independent living. Collaborate with internal teams and external agencies to address housing needs. Provide bespoke, solution-focused housing support. Key...

Housing Officer - Slough (Rolling 3-Month Contract) Rate: £24-£26 per hour (Umbrella) We're seeking an experienced Housing Officer to join a busy Housing Association, managing a patch across Slough. You'll be responsible for tenancy management, estate inspections, ASB cases, and providing high-quality support to residents. Key Responsibilities: Manage a defined patch, ensuring tenancies are sustained and issues resolved promptly Handle ASB reports, rent-related queries, and tenancy breaches Carry out estate inspections and ensure health & safety standards Work closely with residents, support services, and internal teams Requirements: Previous experience as a Housing Officer (essential) Strong knowledge of tenancy legislation and housing procedures Excellent communication and case management skills Ability to work independently and hit the ground running Contract: Rolling 3-month assignment, immediate start. Eden Brown is committed to equality in the workplace and...

Housing Officer (Temporary – 6 Months) Employer: Harlow Council (supported by Essex County Council) Location: Harlow, Essex (on-site 5 days per week) Contract: Temporary – 6 months Hours: Full-time Salary: £30/ph Closing Date: Today About the Role Harlow Council, supported by Essex County Council, is seeking an enthusiastic and proactive Housing Officer to join our team on a temporary 6-month contract. This is an exciting opportunity to make a real difference within our local community by supporting our annual tenancy audit programme and ensuring that all council tenants receive the highest standard of housing management and support. The successful candidate will play a key role in visiting tenanted properties, verifying household information, identifying any support or safeguarding needs, and addressing property condition or tenancy issues. You will be part of a dedicated team ensuring that our homes are well managed, and that tenants are supported to maintain sustainable and...

Job Title: Sheltered Housing Officer Employer: Castle Point Borough Council Location: Castle Point Job Type: Temporary (3 months), Full Time Pay Rate: £30.00 per hour (Umbrella) Job Description Castle Point Borough Council is seeking two dedicated and compassionate Sheltered Housing Officers to join our Sheltered Housing Team. These temporary roles (3 months) are on-site, 5 days per week, and will support the delivery of a resident-focused, data-led, and performance-driven sheltered housing service. You will play a key role in supporting older and vulnerable residents, ensuring a safe, supportive, and well-managed environment within our sheltered housing schemes. Key Responsibilities * Manage the day-to-day operations of a sheltered housing scheme * Carry out tenant inductions, daily welfare checks, and maintain support plans * Ensure full compliance with health and safety requirements, including fire safety and telecare systems * Liaise with external agencies to...

We are seeking a dedicated and compassionate Sheltered Housing Officer to join a local authority's Sheltered Housing Team in Essex. This vital role supports older and vulnerable residents by delivering a high-quality, resident-focused service that is data-led and performance-driven. Key Responsibilities: ·Manage day-to-day operations of a sheltered housing scheme ·Conduct new tenant inductions, daily welfare checks, and update support plans ·Ensure full compliance with health and safety regulations, including fire safety and telecare systems ·Liaise with external agencies to support tenants and coordinate social activities ·Promote independent living and encourage a strong sense of community ·Address safeguarding concerns and maintain accurate, up-to-date records ·Participate in an emergency out-of-hours rota Ideal Candidate Profile: ·Excellent communication skills and a compassionate, empathetic approach ·Experience supporting older or vulnerable individuals,...

One of my local authority clients in the East of England are currently on the search for a Private Sector Housing Officer. Role Duties: * Investigation of complaints regarding housing disrepair, in line with council policies and procedures, using the Housing Health and Safety Rating System (HHSRS). Where appropriate, to initiate and follow through formal enforcement action under Housing Act 2004. * Mandatory licensing of houses in multiple occupation (HMOs) including investigation and enforcement of unlicensed HMOs. You will be required on site 2 days per week with the remaining 3 days working from home. Feel free to give me a call on (phone number removed) to discuss further

Step into a rewarding position with a well-established Housing Association across London, which will give you the opportunity to make a real impact, manage a varied caseload of supported housing and help to sustain tenancies. You will carry out assessments, provide day-to-day tenancy support, and work closely with internal teams and external agencies. I'd love to hear from anyone with experience as a Housing Support Officer, Tenancy Sustainment Officer or Housing Officer within supported accommodation. In this Housing Support Officer role, you will be: Carry out pre-tenancy interviews, needs and risk assessments Support with tenancy and benefit-related issues Maintain accurate records using systems such as Orchard and Inform Promote tenant independence and understanding of responsibilities Monitor service charge payments, arrears, and voids Conduct health and safety checks Liaise with internal teams and external agencies Attend meetings and support joint working with partners...

Step into a rewarding position with a well-established Housing Association across London, which will give you the opportunity to make a real impact, manage a varied caseload of supported housing and help to sustain tenancies. You will carry out assessments, provide day-to-day tenancy support, and work closely with internal teams and external agencies. I'd love to hear from anyone with experience as a Housing Support Officer, Tenancy Sustainment Officer or Housing Officer within supported accommodation. In this Housing Support Officer role, you will be: Carry out pre-tenancy interviews, needs and risk assessments Support with tenancy and benefit-related issues Maintain accurate records using systems such as Orchard and Inform Promote tenant independence and understanding of responsibilities Monitor service charge payments, arrears, and voids Conduct health and safety checks Liaise with internal teams and external agencies Attend meetings and support joint working with partners...

Private Sector Rental Policy Officer  Location: West London Contract Type: Temporary / Interim Department: Private Sector Rental, Corporate Finance & Housing Services Reports to: Head of Private Sector Rental Services Role Overview Pertemps Network Group are seeking a detail-driven Private Sector Rental Policy Officer to lead the review, development and delivery of policies that support high-quality private sector rental services across the borough. This role plays a key part in ensuring that policies remain compliant, effective and aligned with best practice, legislation and local strategic priorities. Key Responsibilities Lead and manage the policy review programme, ensuring all Private Sector Rental policies and procedures remain compliant, current and fit for purpose. Work directly with residents, internal teams and external partners to ensure policy frameworks are clear, effective and aligned with statutory requirements. Monitor national policy, legislative...

Nottinghill Genesis are looking for 2 Housing Repairs Administrators to start ASAP working out of both their Kingcross office and Hammersmith Officer. This will be on a 5 week rota - 3 at hammersmith and 2 at kings cross. Monday to Friday 9am to 5pm. This is an office based role so NO WORKING FROM HOME. The expectations that workers will action repairs request with urgency to ensure things get fixed quickly. Be meticulous when reviewing and accepting quotes. Check if the costs from contractors are reasonable. Confirm that the repair work done matches what was supposed to be done before paying for it. Be proactive doing what you can to prevent these repairs from getting stuck, ensuring each repair is finished quickly and well. Keep both internal and external customers informed about what you're doing and when it will get done. Answer questions whether online or in person ensuring that you record everything on Workwise. Ensure that our residents have a good experience with...

I’m currently supporting a local authority in the London who are looking for an experienced Housing Options Officer to join their team on a temporary contract. The rate is negotiable. 📍 Location: North London (2 days on site per week) 🖥️ System: Jigsaw (Experience Preferred) 🗓️ Start: 1st December 2025 💬 Interviews: Thursday 24th November (via Teams) This is a great opportunity to step into a supportive team and make a real difference — helping deliver homelessness prevention and housing advice services across the region under the Housing Act 1996 and Homelessness Reduction Act 2017. If this is of interest to yourself then respond to this email or call me on (phone number removed) Thanks Jacob

Housing Complaints Officer (Hybrid - West London) Rate: £28.86 per hour (via umbrella) Contract: 3 months+ Working Pattern: Hybrid (2 days in the office, 3 from home) Location: West London The role: You'll be responsible for investigating and resolving complaints in a fair and impartial manner. With a sound understanding of the regulatory timescales and deadlines associated with complaint resolution, you will be required to take case ownership and conduct a comprehensive investigation using all available information and documentation. We need people that can hit the ground running with minimal training. Stage 1 and 2 complaints Provide excellent customer service when interacting with complainants either in the form of correspondence, phone or at the office, adhering to our service standards and meeting the diverse needs of the customer. Prepare comprehensive papers for stage 2 reviews using a pro-active approach, providing expert guidance around the complaint details to aid...

Job Title: Admin Officer (Housing) Location: Local authority based in Roehampton, Wandsworth Pay Rate: £19.78 hourly PAYE/ £26.15 hourly Umbrella Contract Length: 3-month contract (possibility of extension) Working Pattern: Monday-Friday, 9am- 5pm (36 hours a week) Working Arrangements: Full time office role (Remote/Hybrid working is not feasible) ASAP Start Job Purpose: Responsible for the provision of effective and efficient administration, within a team providing housing management services to approximately 8000 properties. Job Duties: First point of contact on a repairs reporting telephone line and raising remedial orders as required, often for emergency repairs. Liaising with contractors and colleagues to work efficiently, ensuring the correct contractor and job priority is given to ensure repairs are carried out promptly adhering to health and safety guidelines. Gathering all required information from Civica for the Deputy Area Housing Manager in relation to...