289 service designer jobs found in London

Service Designer Location: Remote Rate: £575/day Inside IR35 Duration: Initial contract until October (extension likely) Clearance: Active SC Overview We're looking for an experienced Service Designer to join a growing team supporting central government programmes. You'll be working within a multidisciplinary delivery team on complex, user-centred services, helping to improve the design and delivery of digital services across the portfolio. This is an opportunity to contribute to high-profile government programmes that support critical public services. Key Responsibilities * Design and improve end-to-end user journeys across complex digital services * Work collaboratively with Product Managers, User Researchers, Business Analysts, Developers, and Delivery Managers * Facilitate workshops to understand user needs, pain points, and service improvements * Produce service blueprints, journey maps, process maps, and design artefacts * Apply user-centred design principles to...

Job title: Service Designer - Financial Wellbeing Location: London - 2 days per week onsite Contract: 6 Months - potentially for extension Rate : £600/Day Hours: 35 hours, full time About this opportunity We're looking for a visionary Service Designer to collaborate in creating seamless digital experiences for our customers, building advocacy and advancing the practice of Service Design across the Group. You'll love your craft and enjoy sharing your knowledge with others. Whether that's advocating for Service Design with product teams, defining new ways of working together more effectively or helping evolve the craft. Our Financial Wellbeing team craft human-centred end-to-end experiences for all customers in financial difficulty. Using behavioural insights and behavioural design, we place empathy and the human experience at the heart of all we do. Across human and digital channels, we support our customers in their moments of need. With our work with aim to transform moments...

Job title: Service Designer - Financial Wellbeing Location: London - 2 days per week onsite Contract: 6 Months - potentially for extension Salary: Circa - £84k - £86k Annual Hours: 35 hours, full time About this opportunity We're looking for a visionary Service Designer to collaborate in creating seamless digital experiences for our customers, building advocacy and advancing the practice of Service Design across the Group. You'll love your craft and enjoy sharing your knowledge with others. Whether that's advocating for Service Design with product teams, defining new ways of working together more effectively or helping evolve the craft. Our Financial Wellbeing team craft human-centred end-to-end experiences for all customers in financial difficulty. Using behavioural insights and behavioural design, we place empathy and the human experience at the heart of all we do. Across human and digital channels, we support our customers in their moments of need. With our work with aim to...

Lead Service Designer Contract 6 Months Hybrid Working - couple times per month in either London, Bristol or Warwick Market day rates inside IR35 via umbrella Are you a passionate Service Design leader ready to make a significant impact? Our client is looking for a Lead Service Designer to drive customer-centric design in a dynamic, multi-product environment. This is your chance to lead a talented team, transform service design processes, and enhance customer experiences across the board! What You'll Do: In this senior, hands-on role, you'll be at the forefront of evolving our service design function from conceptual frameworks to fully operational delivery. Here's what you'll be focusing on: Leadership & Delivery: - Lead a dedicated service design team (4-8 members) and assist the Service Lead in daily operations. - Align multiple product teams currently working in silos to foster collaboration. Service Design Implementation: - Develop and refine end-to-end customer...

Job title: Design Researcher - Financial Wellbeing Location: London - 2 days per week onsite Contract: 6 Months - potentially for extension Salary: Circa £600/Day Hours: 35 hours, full time About this opportunity we value Design Research. We're a large, experienced team of 40+ researchers. We shape product and service development. Everyone has different strengths and passions... maybe you're an expert in accessibility, skilled in quantitative research, or have a solid background in user experience (UX). We'll encourage you to test and learn new ways of doing research and foster a culture of mentoring, collaborating, and learning from other researchers. We're looking for someone who can work collaboratively alongside a full design team and take full ownership of their design output. You'll be confident when presenting your work to stakeholders, and able to adapt designs to reflect your feedback and feedback from user research and usability testing. Our Financial Wellbeing team...

Job title: Design Researcher - Financial Wellbeing Location: London - 2 days per week onsite Contract: 6 Months - potentially for extension Salary: Circa - £84k - £86k Annual Hours: 35 hours, full time About this opportunity we value Design Research. We're a large, experienced team of 40+ researchers. We shape product and service development. Everyone has different strengths and passions... maybe you're an expert in accessibility, skilled in quantitative research, or have a solid background in user experience (UX). We'll encourage you to test and learn new ways of doing research and foster a culture of mentoring, collaborating, and learning from other researchers. We're looking for someone who can work collaboratively alongside a full design team and take full ownership of their design output. You'll be confident when presenting your work to stakeholders, and able to adapt designs to reflect your feedback and feedback from user research and usability testing. Our Financial...

ServiceNow Specialist (ITSM) 📍 London or Manchester (Hybrid) 📅 12-Month Contract 💼 Inside IR35 🔒 Active SC Clearance Required My client, a global technology organisation delivering a large-scale digital transformation programme. They are looking for a hands on ServiceNow Specialist with strong ITSM experience to design, configure, and implement enterprise-level solutions. Key Responsibilities Design and deliver ServiceNow ITSM solutions Configure platform components (Business Rules, Client Scripts, Flow Designer) Gather and translate business requirements into technical solutions Manage core ITSM modules (Incident, Problem, Change, Request) Work with CMDB and CSDM frameworks Build and support integrations (REST/SOAP APIs, IntegrationHub) Lead stakeholder workshops and solution design sessions Essential Skills Active SC Clearance (must already hold) Proven experience with ServiceNow ITSM implementations Strong configuration and development experience within ServiceNow...

Experienced and Talented Design Manager required on a freelance basis. We are working alongside a successful London based building main contractor, with a turnover last year of £175m and expected turnover this year of £200m+. Our client's business model is extremely well managed, with a reputation for producing a quality project on time and budget, which results in a large amount of repeat business. They have a prime residential new build, valued at £20m, in Virginia Waters Surrey due to start in the coming weeks. We are trying to source an experienced Design Manager with ideally relevant experience. Key Accountabilities for the Design Manager include: * Working with the Project Manager to provide a design management service. * The Design Manager will implement the agreed design management strategy on the project. * Assessing design risk and managing it's mitigation. * Producing the project specific designer agreements. * Producing agree and managing a realistic...

Kitchen Surveyor / Kitchen Designer Location: Burton upon Trent (DE13 0AQ) – Covering Derby, Birmingham, Birmingham West, Tamworth and surrounding areas Hours: 4 – 5 days per week (Monday–Friday, no weekends) Contract: Self-Employed Pay: From £140 per day + Mileage Expenses (DOE & Location) Benefits: Work with a national Kitchen supplier with over 75 years of industry experience, Full product training provided with partnered suppliers, Laptop with Kitchen CAD software & portable printer supplied, Mileage expenses paid, Great working environment and supportive team, Substantial trade discounts from partnered brands, No weekends + Bank Holidays & Christmas period off and Annual Christmas event! Join a Leading In-Situ Kitchen Survey & Design Team Our client partners with major Kitchen Manufacturers and Contractors across the UK to deliver high-quality in-situ Kitchen Survey and Design services. Their projects are predominantly long-term social housing programmes for...

Role : ServiceNow Specialist - Must have active SC clearance Location : Manchester, UK Type : Contract Inside IR35 via Umbrella Mode of work : Hybrid 3-day onsite in a weekJob Description: Must Haves: ServiceNow Specialist - Must already hold SC clearance Active Extensive hands-on experience delivering ServiceNow implementations in enterprise environments (ITSM as a minimum) Proven ability to design, configure, and implement ServiceNow solutions Advanced experience with: Business Rules, Script Includes, Flow Designer, Client Scripts. Solid understanding of ServiceNow data model, CMDB, (CSDM 5) and core platform capabilities Experience building and supporting secure integrations (REST/SOAP APIs, Oauth, IntegrationHub) Ability to define and implement data mappings and transformation logic Experience with incident, problem, change, and request Experience leading customer onboarding, workshops, and solution design sessions Strong capability to translate business requirements into...

Service Consultant - Service Design, Transition & ServiceNow CSM Contract: 6 Months Start: ASAP Rate: Up to £525 per day Location: London or Leeds IR35: Outside IR35 Security Clearance: NPPV3 Required TRIA are supporting a specialist technology services organisation in the search for an experienced Service Consultant to join a high-profile programme delivering complex managed service solutions. This is a hands-on role requiring a proactive, "roll-your-sleeves-up" approach. You'll play a key role in taking service operating models from concept through to implementation, ensuring new and enhanced services are fully operationally ready and successfully transitioned into support. Working closely with Service Architects, Solution Architects, Project Managers, Professional Services teams and Operational stakeholders, you'll be responsible for designing, enabling and embedding service management capabilities that support the successful delivery of complex managed services....

The Company On-going success means my client requires a Mechanical Design Engineer (Building Services). Reporting directly to the senior Chartered Engineering manager, you will be joining a team of Building Services and CAD engineers. The Role: A Mechanical Design Engineer with demonstrable knowledge of reviewing drawings, surveying existing installations and designing HVAC systems. Most of the work is Mechanical design engineering to projects providing HVAC mechanical services solutions. You will see the project through from concept to hand-over, working closely with estimating and project management departments. Duties will include: * involvement in the design of HVAC systems to enable both new and existing systems * creating new ventilation ductwork systems, CHW & LTHW systems etc, Head Load, Cooling Load calculations, onsite visits, meetings and communicating with various clients, architects and sub-contractors etc * Coordination with electrical counterparts * take...

Lead Backend Software Engineer – Data Services Federated Data Services | Distributed Systems | Apache Spark | DataFusion | Python | Kubernetes Location: London (2 days per week onsite) Rate: £700–£800 per day (Outside IR35) Duration: Initial 6-month contract with likely extension Overview We're looking for an experienced Lead Backend Software Engineer to join a high-profile programme building secure, cloud-native data services that will support data-driven research and innovation at national scale. This is a founding engineering role, offering the opportunity to shape the architecture, engineering standards, and core data services from the ground up. Working closely with the Engineering Manager and a small team of senior engineers, you'll establish the technical foundations for a complex federated data platform operating within a highly regulated environment. We're looking for someone who enjoys building from first principles, thrives in ambiguity, and can balance strategic...

Modern Device Management - Dev Lead £450pd Hybrid working, 3 days work from home 12 month contract+ London Position Overview Deep technical expertise in Microsoft Intune and strong fundamentals in modern endpoint management, identity, and endpoint security. The ideal candidate will possess Level 200 knowledge across all aspects of Intune and demonstrate the ability to design, implement, troubleshoot, and optimize enterprise-grade endpoint management solutions. Strong experience in managing windows, Mac and AVD devices from Intune, must have solid experience in modern device management transitioning and project implementations. Key Responsibilities • Serve as a subject matter expert (SME) for Microsoft Intune administration, policy configuration, and troubleshooting. • Manage and optimize device lifecycle management, including enrollment, compliance, application deployment, updates, and patching. • Administer and troubleshoot mobile device management (MDM) and mobile application...

Job Advertisement: Senior HR Adviser Pay: £348.25 per day via umbrella Duration: 6 months Location: Canary Wharf, Greater London Working Hours: Full-time (35 hours per week) Hybrid: Two days per week in the officeAre you a dynamic HR professional looking to make a significant impact in a vibrant organisation? Our client is seeking a Senior HR Adviser to join their dedicated team during an exciting period of change and growth. If you thrive in a generalist role and are passionate about improving HR practises, this could be the opportunity for you! About the Role: As a Senior HR Adviser, you will play a pivotal role in supporting various HR activities across teams. Your responsibilities will vary daily, ensuring you stay engaged and challenged. Key Responsibilities: Provide sound and professional HR advice with a consultative approach. Assist the Reward team with job evaluations and benefits renewals. Support the resourcing team with high-volume interviews. Collaborate with the...

Central Training is a dynamic training company, delivering nationwide bespoke Training, Consultancy and eLearning solutions to organisations within the public, private and not for profit sectors. The vast majority of the company’s training and associated services are targeted at organisations, managers and support staff, working within the Health, Housing and Social Care Sectors, although we are increasingly providing our training solutions to other industries including museums and schools. Central Training works with its Associate Trainers on a ‘Business to Business’ basis. Quality processes, administration, credit control and operational technologies are all provided and managed by Central Training. Associate Trainers We have a continuous demand for industry specialist Associate Trainers with previous experience delivering dynamic, interactive and engaging training courses across a range of health and social care courses. This includes Professional Development courses such...

Dynamics 365 Sales CRM Solution Architect / Tech Lead Location: London (Hybrid - 3 days onsite) Rate: £60-£86 per hour Contract: 6-12 Months (Extension Likely) Start: ASAP Clearance: Must be eligible for FADV clearance (5 years employment references, 5 years UK address history, DBS and educational certificates) The Opportunity We're supporting a major global financial services organisation on a large-scale CRM transformation programme and are seeking an experienced Dynamics 365 Sales CRM Solution Architect / Technical Lead. This is a hands-on architecture role requiring a strong blend of Dynamics 365 Sales, Power Platform, and Azure Integration expertise. You'll provide technical leadership whilst remaining close to design, development, and delivery activities. The client is looking for someone with deep Dynamics experience across enterprise-scale implementations and stakeholder-facing environments. Key Responsibilities Lead the architecture and design of Dynamics 365...

Lead Software Engineer  London, Manchester, Birmingham, Cardiff or Northeast (Darlington) Role Overview: We are seeking an experienced Lead Software Engineer for a leading public sector organisation to support the design, development, and continuous improvement of secure, user-centred digital services. Working within a large-scale Agile environment, you will be responsible for designing, building, and maintaining scalable software solutions using Python and Django, while providing technical leadership across multidisciplinary teams. This is an excellent opportunity for a senior engineer to take ownership of complex systems, contribute to end-to-end architecture and delivery, and play a key role in ensuring the performance, resilience, and ongoing evolution of critical services within a highly regulated environment. Key Responsibilities Lead the design and delivery of scalable, secure software solutions Translate user requirements into high-quality technical implementations...

Portfolio HR & Reward is delighted to partner with a rapidly growing, forward-thinking organisation to recruit an HR Operations & Process Improvement Specialist. This is a hands-on operational role dedicated to modernising HR service delivery. Our client is looking for a specialist to re-engineer HR workflows, enhance the employee experience, and maximise their advanced HRIS capabilities. Working closely with HR leadership, Shared Services, and IT, you will serve as the champion for operational excellence. Please note: This is not a rigid HRIS configuration or IT job. We need an HR professional at heart who is energised by data, process mapping, and leveraging digital tools to eliminate friction and manual tasks. Key Responsibilities Process Engineering & Efficiency Map, review, and challenge existing HR workflows to eliminate manual interventions. Target and overhaul high-volume internal enquiry and ticketing queues. Analyse contact volumes to diagnose root causes...

Job Title: Direct Investment Valuations Manager Contract: 6 months Location: London, UK The Mission: They will own the math, models, and processes used to calculate the value of the bank's direct company investments. Organisational context: It sits in the "Middle Office" under Finance. They report to a Senior Manager and won't have anyone reporting to them right away, so we need a strong independent doer, not just a people manager. Responsibilities: Build & maintain the calculators: They will design and update the complex financial spreadsheets (models) that calculate company values. Gather data: Pull financial information from the companies the bank has invested in to make sure the math is based on real, up-to-date facts. Run the meetings: Every quarter, they'll put together the data packs and be a key voice in the room telling executives, "Here is what our portfolio is worth and why." Regulatory and Audit liaison: Serve as the primary point of contact for external...