Jun 23, 2026
We are currently recruiting for an experienced Benefits Officer to support a busy Local Authority Revenues & Benefits team.
You will be responsible for the accurate assessment and processing of Housing Benefit and Council Tax Reduction claims, ensuring compliance with current legislation and delivering a high-quality service to residents.
This is a fully remote position with an immediate start available.
📌 Key Responsibilities
* Assess and process claims for Housing Benefit and Council Tax Reduction
* Administer Discretionary Financial Support schemes, including Homeless Prevention Grants
* Ensure all work is completed in line with relevant legislation and local policies
* Maintain accurate records and case notes on the system
* Calculate entitlements and verify supporting documentation
* Handle customer queries across multiple channels (phone, email, written correspondence)
* Work to performance targets and turnaround times
✅ Requirements
* Minimum...
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CV-Library
South West England, UK
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