17 customer service advisor jobs found in Manchester

Customer Service Advisor -£12.71 per hour plus uncapped bonus -35 Hours per week Monday to Sunday 6am-2am (full flexibility required to work early, afternoon and late shifts) Ongoing Temporary Position Office based – At our iconic Media City Headquarters Training Provided – 2 weeks Monday to Friday training Be the difference when it matters most When someone breaks down, it’s more than just a vehicle issue - it can be stressful, disruptive, and sometimes unsafe. That’s where you come in: As a Resolution Specialist, you’ll be the calm, capable voice who takes control in that moment. You’ll solve problems, provide reassurance, and make sure our members get the help they need - quickly, safely, and with confidence. What you’ll be doing •Taking ownership of breakdown calls, working quickly to understand the customer’s situation and any vulnerabilities •Assessing cover and identifying the best solution - from remote fixes through to arranging assistance or onward travel...

£12.71 per hour plus uncapped bonus 35 Hours per week Monday to Sunday 6am-2am (full flexibility required to work early, afternoon and late shifts) Ongoing Temporary Position Office based – At our iconic Media City Headquarters Training Provided – 2 weeks Monday to Friday training Be the difference when it matters most When someone breaks down, it’s more than just a vehicle issue - it can be stressful, disruptive, and sometimes unsafe. That’s where you come in: As a Resolution Specialist, you’ll be the calm, capable voice who takes control in that moment. You’ll solve problems, provide reassurance, and make sure our members get the help they need - quickly, safely, and with confidence. What you’ll be doing •Taking ownership of breakdown calls, working quickly to understand the customer’s situation and any vulnerabilities •Assessing cover and identifying the best solution - from remote fixes through to arranging assistance or onward travel •Managing the situation...

£12.21 per hour plus monthly bonus Must be fully flexible Monday to Sunday 7am-11pm 35 hours per week Based in Manchester (Media City) We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in Media City - Salford Quays in Manchester. The RAC is one of the UK’s biggest and most well-recognised companies operating in the Motoring industry. Their office in Manchester is ideally located in a central area which has exceptional public transport links via Tram, bus and Train Role: We are currently recruiting for the RAC for a Call Centre Customer Service Advisor to join their Customer Service team. This role will see you dealing with customers currently having issues with their vehcile which are suspected to be able to be resolved remotely via phone call. Through excellent customer service and clear communication, you will aim to work with the customer to remotely remedy their issues. -Answering inbound calls from customers...

Customer Service Advisor Salary: £16.11 per hour (Combined standard rate and shift allowance) Location: Capgemini, Trafford Park, Stretford, Manchester M41 7HA Working Pattern: Office-based Hours: Night shifts are (Apply online only) and Day shifts are (Apply online only)Typical shift pattern is a 3-week rotation: Week 1: Mon - Off, Tues - Off, Wed - Off, Thu - Night, Fri - Night, Sat - Night, Sun - Night Week 2: Mon - Off, Tues - Off, Wed - Off, Thu - Off, Fri - Off, Sat - Day, Sun - Day Week 3: Mon - Night, Tues - Night, Wed - Night, Thu - Off, Fri - Off, Sat - Off, Sun - Off Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call...

I am seeking a number of Customer Services Advisors where you will be the first point of contact, advise and information Key responsibilities You will be a self starter who is able to own quiries through to resolution be able to confidently use Microsoft tools, emails and internet/intranet A very good empathtic telephone manner is needed working in a call centre enviroment Full training will be provided

Are you an experienced administrator or customer service advisor? We currently have a temporary customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience Role: Customer service rep Shifts: Monday - Friday, 2 shifts on rotation 8am - 4pm and 9am- 5pm (flexible) Pay: £14.50 per hour Duration: Temp ongoing - Could potentially go perm based on performance Location: Holcim, Smith-Hall Lane, Hulland Ward, Ashbourne, DE6 3ET (100% office based) Main tasks include * Ensure that orders are received when goods/services have been supplied * Liaising with suppliers to resolve any invoice queries * Answering the telephones and passing on messages in a professional manner * Taking customer orders * Updating customers on orders and deliveries * Dealing with any customer queries * Supporting internal staff with pricing queries * Data entry Requirements * Excellent...

Community Safety Advisor 📍 Manchester 💰 £23.41 LTD Per Hour 📅 Minimum 6 Week Contract 🕒 Full Time Service Care Solutions are currently recruiting for a Community Safety Advisor on behalf of a respected Housing Association in Manchester. This is an excellent opportunity for someone with experience in Anti-Social Behaviour (ASB), Community Safety, Housing Management, Tenancy Enforcement or Customer Services who is looking to make a real difference within local communities. The Role You will support the Community Safety Team in delivering a proactive service to residents, tackling Anti-Social Behaviour, Hate Crime and Domestic Abuse related issues, whilst working closely with partner agencies to improve community safety outcomes. Key Responsibilities • Managing and investigating ASB and community safety related cases • Supporting residents and carrying out risk assessments • Liaising with police, local authorities and community partners • Maintaining accurate case records...

Patient Service Advisor📍 Worsley, Manchester 💰 Salary: £32,468 per annum 🕒 Monday to Friday 8am to 4pm | Full Time | Permanent (3 years min Experience required) Are you passionate about delivering exceptional customer service and making a real difference to people's lives? We are recruiting for a Patient Service Advisor to join a busy and supportive Homecare team based in Worsley. This is an excellent opportunity for someone with strong customer service experience who enjoys helping others and thrives in a fast-paced environment. The RoleAs a Patient Service Advisor, you will be the first point of contact for patients, carers, clinicians and healthcare professionals. You will handle customer enquiries, process orders, resolve issues and provide support relating to specialist healthcare equipment. Working in a busy contact centre environment, you will deliver a professional, empathetic and efficient service while maintaining high standards of accuracy and customer care. Key...

We are seeking a motivated Helpdesk Advisor to join a temporary role in the energy & natural resources sector. This position involves providing exceptional customer service and resolving inquiries efficiently in a fast-paced environment. Client Details This role is with a respected organisation who are a leader in their sector. The company is focused on meeting customer needs through efficient service delivery and operational excellence. Description Respond promptly to customer inquiries via phone, email, and other communication channels. Schedule and manage appointments for customer service operations. Communicate with customers to confirm and update bookings. Coordinate with internal teams to ensure timely service delivery. Maintain accurate records of schedules and customer interactions. Respond to scheduling queries and resolve any issues promptly. Optimise scheduling to maximise operational efficiency. Ensure compliance with company policies and industry standards....

Candidates must be suitably experienced and proficient in the drafting of social care and public health contracts, advice on the specific legal regimes affecting the procurement of such contracts and the conduct of social care and public health commissioning activity. Part of the role will be the covering of a heavy caseload of such matters in order to cover a period of long term absence and as such, applicants need to have the ability to start such work immediately and complete cases to challenging timescales Senior Commerial Lawyer To provide high quality and solution focused legal services to the City Council, schools and other clients in one of the following teams: Child Protection Commercial Law Property and Regeneration Adult Social Care and Litigation Planning and Regulatory Law To be a senior advisor and representative in an area of legal specialism including complex, high profile and sensitive matters. To be able to provide advice on other legal matters affecting local...

Candidates must be suitably experienced and proficient in the drafting of social care and public health contracts, advice on the specific legal regimes affecting the procurement of such contracts and the conduct of social care and public health commissioning activity. Part of the role will be the covering of a heavy caseload of such matters in order to cover a period of long term absence and as such, applicants need to have the ability to start such work immediately and complete cases to challenging timescales Senior Commerial Lawyer To provide high quality and solution focused legal services to the City Council, schools and other clients in one of the following teams: Child Protection Commercial Law Property and Regeneration Adult Social Care and Litigation Planning and Regulatory Law To be a senior advisor and representative in an area of legal specialism including complex, high profile and sensitive matters. To be able to provide advice on other legal matters affecting local...

Customer Experience Advisor Sheffield £25,977 per annum Temporary, Full Time to May 2027– (37 Hours pw) Maternity Cover Closing Date: Sunday 19th July 2026 – Midnight Interview Dates: Tuesday, 4th August 2026 We are looking for brilliant people with a passion for delivering great customer service. You may never have considered working for a Housing Association before, but if you enjoy building relationships, are driven to find solutions and like to work at a fast pace, then we want to hear from you. Our wider benefits: * Salary of £25,977 per annum. * 37 Hours per week with no evening or weekend work * Agile working - a 50/50 mix of working from home and at our Sheffield city centre base * Generous holiday entitlement – which includes 27 days plus 12 bank holidays * Benefits which include: * Excellent flexible working scheme, family-friendly perks, * SYHA Rewards - employee discount scheme, which offers cash back and shopping discounts. Plus,...

Job Advert Customer Operations Advisor  Location: Valley Road, Birkenhead (potentially the opportunity to work some days from home once training is completed) Contract: Fixed-Term (July 2026 – January 2027) Monday – Friday 9am – 5pm Salary £24,800 per year Overtime from October – December (including some Saturdays) No holidays can be taken in November & December About the role We’re looking for a customer-focused and detail-driven Customer Operations Advisor to join our Love2shop team on a fixed-term basis during one of our busiest and most exciting periods of the year. You’ll be at the heart of our customer experience—supporting customers across phone, email, live chat and social media, resolving queries quickly and efficiently, and ensuring every interaction leaves a positive impression. What you’ll be doing Acting as a subject matter expert across our range of physical and digital products Supporting customers across multiple channels (phone, email, live chat & social)...

Call Centre Advisor - Part Time Bradford 6 month Contract, starting 3rd August Monday to Friday, including working every other Saturday 25 hours per week £20.95 per hour Tate are delighted to be working with a leading retail and commercial bank to recruit for a number of Part Time positions within their Fraud and Scams team. These roles are essential in supporting customers affected by the rapidly rising threat of fraud, ensuring they receive the understanding, protection and guidance they need during challenging moments. Our client is offering the opportunity to join their business on a Part Time 6 month contract working 25 hours a week. If you have experience working in a call centre position supporting customers with empathy, patience and understanding then we would love for you to apply. The Opportunity You will be working in the Fraud and Scams area of the business as a Fraud Advisor, supporting customers daily when they most need it. You will be speaking with...

Finance Process Manager - Treasury Transformation Leeds alternate locations include Birmingham, Manchester and Edinburgh / Hybrid 6 months contract Day Rate from £500 via Umbrella DOE Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identifies, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. My client powers businesses of all sizes to make, take and manage payments. They are a global leader in financial technology with unique capabilities to power omni-commerce. Whether online, in store or mobile, they are at the heart of great commerce experiences in 146 countries and across 135 currencies. They help our customers become more efficient, more secure and more successful. They are looking...

Housing Officer Leeds 3 months + 39 hours pw £15- £19 PAYE + holiday pay ph (DOE) Hamilton Woods Associates are recruiting for a number of Housing Officers on an initial temporary basis to work across leasehold and shared ownership properties. Office working will be required at least 4 days a week in the organisations Leeds based offices. Key Responsibilities of the Housing Officer: Acting as the first point of contact for customers living within shared ownership and leasehold properties Managing rent arrears cases and enquiries Maximising income collection for the business, including rent and service charges Negotiating feasible repayment plans for customers Managing complaints of anti-social behaviour Liasing with third party property management agents, developers and customers Managing shared ownership homes and leases, ensuring compliance with relevant legislation, regulation and industry good practice Liaising with external legal advisors, mortgage lenders, debt...

Job description Job Title: Recruitment Resourcer Hours of Work: 35 hours per week - Monday to Friday, 08:30 - 16:00 Location: Wath upon Dearne, Rotherham Contract: Temporary, ongoing. Hourly Rate - £12.71 per hour, plus performance based commission. Interaction Recruitment have a fantastic opportunity for a Recruitment Resourcer to join our team. Interaction is one of the UK's fastest growing independent recruitment businesses, operating through a growing network of 26 locations nationwide.  You will be working on various projects, speaking with possible candidates for the role and booking them in for the interview process. As a vital component within the recruitment process, successful candidates need to have a fine eye for detail, a resilient and ambitious personality and fantastic work ethic. Working as part of a team, the candidate will have to have strong communication skills and be hard working. The role consists of handling inbound and outbound calls with future...