21 resident liaison officer jobs found in Sutton

Housing Resident Liaison Officer (Planned Works & Repairs) 📍 Woking (Hybrid – office, site & resident visits) 💼 Full-time We are seeking a proactive and customer-focused Housing Resident Liaison Officer to support residents through planned works programmes and complex repairs. You will act as the main point of contact for residents, ensuring clear communication, coordinating access to properties, and resolving issues quickly and effectively. This is a varied role combining office-based work with regular on-site visits to housing estates and residents’ homes. Key Responsibilities: * Act as the named contact for residents during works and repairs * Support complex and high-impact repair cases * Coordinate access arrangements to ensure smooth delivery of works * Identify and support vulnerable residents, including safeguarding referrals * Manage concerns and complaints, resolving issues at an early stage * Work closely...

CSS Recruitment are currenlty looking for a skilled Resdient Liaison Officer in Hemel Hempstead. Duration until roughly August 2026. Projects on social housing developments across Hemel Hempstead. Previous experience required. Please contact Emma at CSS for further details and to apply

Resident Liaison Officer Harlow District Council 12 months, Full Time £200 per day umbrella Location: Harlow Vivid Resourcing are delighted to be supporting Harlow Council to recruit 3 temporary Resident Liaison Officers on a 12-month basis. Please note that this post requires the successful individual to be based on site a minimum of 3 days per week. You must be able to drive and have access to a car. Job Purpose: The Resident Liaison Officer (RLO) acts as a vital link between residents and contractors, ensuring effective communication and addressing resident concerns during construction or refurbishment projects. The Role: Communication: Serve as the primary point of contact for residents, providing updates on project progress and addressing any concerns or complaints. Resident Engagement: Foster positive relationships with residents, ensuring they are informed about the work being carried out and the expected timelines. Problem Resolution: Handle resident complaints...

Interim Resident Liaison / Engagement Officer 📍 East London (Aldgate East + local sites) 💰 £25 per hour 📅 Start: Early April | Interviews: Next Week 🕒 3-4 days office/site-based We are currently supporting a housing organisation in East London to appoint an experienced Interim Resident Liaison / Engagement Officer for an immediate requirement starting in early April. This is a highly visible, resident-facing role where you will act as the key link between tenants, internal teams, and external stakeholders including the Fire Service. The Role You will be responsible for building strong relationships with residents across a small portfolio of housing sites located in Aldgate East, Mile End, Isle of Dogs, and Poplar. Key responsibilities include: Conducting door-to-door resident engagement ("door knocking") Acting as the primary point of contact for residents, addressing queries and concerns Liaising with Fire Service and other external partners Supporting...

Pertemps Network Group are delighted to be assisting a reputable housing provider in the appointment of a Housing Solutions Assistant to join their busy Housing Solutions Triage Team. Location: London (Hybrid Working) Contract: Temporary Working Pattern: Hybrid – 2–3 days per week in the office Rate: £21.00 -£21.53 per hour PAYE Compliance: DBS Required This is an excellent opportunity to join a fast-paced front-line housing environment, supporting residents with housing enquiries and assisting the delivery of statutory housing services. Role Overview The Housing Solutions Assistant will act as a key point of contact within the Housing Solutions Service, delivering front-line advice and administrative support to residents, internal teams, and external agencies. The postholder will support statutory housing functions, including Housing Register applications, legal reviews, and homelessness-related enquiries, ensuring services are delivered efficiently and in line with...

A Housing Association is currently looking for a a Housing Administrator on a temporary basis for about 3 months Key responsibilities are as follows Resident callbacks Administration tasks Low-level rent and service charge arrears Service charge billing Fire risk actions Repairs Liaising with Housing Officers and Property Managers PAYE £17.07 Umbrella £22.57 Hybrid role, 2 days in office Essential requirements Must have a good consistent administrative background ideally in Housing Able and show experience of being able to deal with people Must be excellent on Word & Excel Must be immediately available or on short notice

A housing association is currently looking for a number of Repairs officers on a temporary basis for about 6 months. Key responsibilities are as follows Use first line diagnostic abilities and thorough understanding of the repairs processes to provide effective support functions in responsive repairs for the operational businesses Recognise work that falls outside of companys responsibilities and cases that would be categorised as complex, as well as what and when to escalate to senior staff Oversee and progress all repairs within internal systems to ensure that repairs progress effectively and that proactive steps are taken to complete repairs as quickly as possible and to a high standard Address customer enquiries and concerns, ensuring all updates and interactions are recording on the systems Own and administer all marketplace activity associated with quote review, acceptance and oversight. • Ensure that completed works are accurately reviewed against the specification of works...

Role: Supported Housing Officer Contract Length: 6 Months Rate: £18-£20 per hour Office Presence: 5 Days a week on site We are currently working with a well-established housing provider in West London to recruit an experienced Interim Supported Housing Officer. This role is ideal for a housing professional with a strong background in supported housing and experience working with vulnerable client groups. The role You will deliver a high-quality supported housing service, managing a caseload of residents with complex needs and supporting them to maintain their accommodation and achieve positive outcomes. Key responsibilities include: * Managing a supported housing caseload and delivering housing-related support * Working with residents experiencing mental health issues, asylum seekers, ex-offenders, and individuals affected by domestic abuse * Completing support plans, risk assessments, and safeguarding referrals * Supporting tenancy...

Temporary Marketing Administrator / Assistant  Contract: Temporary Start Date/duration: ASAP - Mid-May 26 About the Role: We are looking for a proactive and highly organised Temporary Marketing  Assistant to provide essential support to our busy marketing team. This role is ideal for someone who thrives in a fast-paced, evolving environment and is comfortable managing multiple priorities at once. Resilience, adaptability, and a positive attitude towards change are key attributes for success in this position. You will play a vital role in supporting day-to-day marketing activities and team, ensuring the smooth running of campaigns, events, and administrative tasks across a range of projects. Key Responsibilities: Provide administrative support to the Marketing team across a range of activities. Assist with the coordination and delivery of marketing campaigns, events, and communications. Maintain marketing databases, mailing lists, and CRM systems, ensuring accuracy and...

Adecco are seeking several experienced Housing Solutions Officers to join a dynamic team within a local authority. This is an exciting opportunity to make a real difference by supporting residents and delivering effective housing solutions. Housing Solutions Officer Public Sector - Local Authority Temporary Role - 3 months with possible extension Full Time - Monday to Friday, 35 hours per week £245 per day Umbrella IT Equipment Provided ASAP Start Hybrid Working - 2 to 3 days per week in office (Ealing, W5 2HL), remainder at home Duties Investigate and determine eligibility, priority need, and intentionality under relevant legislation. Issue legally sound decisions and notifications within statutory timeframes. Negotiate with landlords and housing providers to secure accommodation. Liaise with internal teams and external agencies to deliver effective housing solutions. Maintain accurate case records using housing management systems. Identify and report safeguarding concerns for...

Pastoral Co-ordinator Location: Tower Hamlets, London Contract Type: Full-time / Term-time only Start Date: Immediate We are seeking a committed, resilient, and highly organised Pastoral Co-ordinator to join our dynamic secondary school in Tower Hamlets. This is a vital role within the school, focused on supporting the wellbeing, behaviour, and personal development of a designated year group. About the Role As a Pastoral Co-ordinator, you will take a lead role in overseeing the behaviour, attendance, and conduct of a specific year group. Working closely with the Head of Year, senior leaders, and teaching staff, you will ensure that students uphold high standards and are fully supported to succeed both academically and personally. Key Responsibilities Monitor and manage behaviour and conduct across your allocated year group Uphold and reinforce the school's behaviour policy and expectations Support students in making positive choices and developing self-discipline Track and...

SEN Teaching Assistant Location: Newham, London Contract Type: Full-time Start Date: Immediate We are looking to appoint a dedicated, compassionate, and proactive SEN Teaching Assistant to join our inclusive and supportive secondary school in Newham. This is a rewarding opportunity to make a real difference in the lives of students with Special Educational Needs. About the Role As an SEN Teaching Assistant, you will work closely with students who require additional support, helping them to access the curriculum and reach their full potential. You will collaborate with teachers and the SENCo to deliver tailored support both in and out of the classroom. Key Responsibilities Provide one-to-one and small group support for students with SEN Assist in the implementation of Individual Education Plans (IEPs) Support students with a range of needs, including ASD, ADHD, and learning difficulties Help manage behaviour in line with the school's policies Promote inclusion and independence...

Client Local Authority in Newham Job Title Temporary Accomodation Admin Officer Pay Rate £160 DAILY UMBRELLA Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration Initial 3 month contract Location HYBRID WORKING- 3 DAYS OFFICE BASED FROM BRIDGE ROAD DEPOT, NEWHAM Description Role Purpose To provide high-quality administrative support to the Temporary Accommodation team, ensuring the smooth management of placements, accurate record keeping, and effective coordination with providers, residents, and internal teams. Key Responsibilities Process temporary accommodation bookings, extensions, and terminations. Maintain accurate records of placements, voids, and occupancy on housing systems. Liaise with accommodation providers, landlords, and internal teams (PRS, Housing Inclusion) to coordinate placements and resolve queries. Manage team inboxes and respond to enquiries from residents and stakeholders. Support rent accounts, invoice processing, and escalate any...

Client Local Authority in Newham Job Title Senior Temporary Accommodation Visiting Officer Pay Rate £220 DAILY UMBRELLA Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration Initial 3 month contract Location HYBRID WORKING- 3 DAYS OFFICE BASED FROM BRIDGE ROAD DEPOT, NEWHAM Description Job Purpose To carry out occupancy and property inspections across temporary accommodation within the London Borough of Newham, ensuring properties are occupied appropriately, meet required health and safety standards, and support the effective management of temporary accommodation placements. Key Responsibilities Conduct regular occupancy checks across temporary accommodation to confirm resident occupancy and identify any non-occupation or irregularities. Undertake property inspections to ensure compliance with health and safety standards, including HHSRS requirements. Record accurate visit outcomes, highlighting risks, safeguarding concerns, and property issues. Liaise with...

Pastoral Support Worker - Secondary School - Ruislip - April 2026 start - Full-Time Are you an experienced Pastoral Support Worker or behaviour mentor with a passion for supporting young people in a secondary school setting? Are you calm, resilient, and committed to helping students overcome barriers to learning and thrive both emotionally and academically? Tradewind Recruitment is working with welcoming and well-regarded secondary schools in Ruislip seeking a Pastoral Support Worker to join their pastoral and safeguarding teams on a full-time, long-term basis, starting ASAP. This is a rewarding role at the heart of the school, supporting students' wellbeing, behaviour, and personal development. Pastoral Support Worker - Role Overview As a Pastoral Support Worker, you will play a vital role in supporting students across KS3 and KS4, particularly those who require additional emotional, behavioural, or attendance support. Your responsibilities will include: Providing 1:1 and...

Job Title: Property Manager Location: Slough and some work out of East London head office Contract: Rolling 3-month contract Rate: £25-£27 per hour (Umbrella) Overview A Housing Association in Slough is seeking an experienced Property Manager to support the effective management of a residential portfolio. This is a customer-facing role requiring strong estate management, tenancy management, and maintenance coordination skills. Key Responsibilities Deliver a responsive, efficient and customer-focused estate management service Manage tenancies and licences, including processing lets and fast-paced move-ins Conduct regular estate walkarounds and weekly inspections across the patch Carry out Health & Safety checks and follow up on Fire Risk Assessment actions Monitor maintenance issues, raise repairs and manage contractors through to completion Manage voids effectively, supporting rental income and minimising void periods Liaise with internal teams, third-party...

Housing Officer (Interim – 3 Months) Hertfordshire | Hybrid / Remote | Patch visits approx. 3 days per week An experienced Housing Officer is required for a 3-month interim assignment managing a general needs patch across Hertfordshire. This is a varied, frontline role covering core housing management functions, with a particular need for someone confident handling anti-social behaviour cases alongside wider tenancy management responsibilities. The role will involve managing day-to-day tenancy issues including ASB, estate and property inspections, tenancy sustainment, safeguarding concerns and liaison with partner agencies. You’ll work autonomously across your patch, ensuring issues are resolved promptly and residents receive a consistent and professional service. While this is a mixed housing management role, solid ASB experience is essential, including handling complaints, taking proportionate enforcement action and working collaboratively with internal teams and external...

Site Project Manager - Water Infrastructure Location: Thames Valley Region Contract Type: Contract with Temp-to-Perm Potential Are you an experienced Project Manager looking for your next challenge in the water sector? Or are you currently operating as a Site Manager or Site Agent and ready to take the next step into Project Management? Our client, a leading main contractor within the water industry, is seeking a hands-on Site Project Manager to oversee the day-to-day delivery of water infrastructure schemes. This role would be ideal for someone from a strong Site Manager or Site Agent background who is looking to transition into a more project-focused role with greater commercial and programme responsibility. This is an excellent opportunity to work across a range of water mains and network upgrade projects, supporting the delivery of vital improvements for Thames Water. About the Role As Site Project Manager, you will take ownership of site delivery for water main...

Interim Estates & Asset Manager Castle Point Borough Council (Office-based 3-5 days per week) £550 per day (Umbrella, Inside IR35) Initial 6-month contract   We are working with Castle Point Borough Council who are looking to appoint an experienced Interim Estates & Asset Manager. This is a hands-on leadership role where you'll take ownership of the Council's non-housing property portfolio, ensuring compliance, driving performance, and leading a capable Estates & Asset team.   The Role You'll be responsible for delivering an effective and commercially focused Estates Management function across a varied portfolio of council-owned assets which ranges from occupied buildings to leased and vacant properties.   Key Responsibilities ·Lead the Estates Management service across all non-housing assets ·Provide strong line management, direction and development to the Estates & Asset team ·Manage contracts, suppliers and external consultants, ensuring...

Damp & Mould Surveyor Temporary | Full Time £400 per day (Umbrella) We are currently supporting a public sector organisation in recruiting two experienced Damp & Mould Surveyors on an initial 6‑month temporary assignment within their Property, Asset Management & Development team. This role requires site‑based work and travel across the local housing stock for a minimum of three days per week. Role Purpose To provide a proactive and responsive damp and mould investigation service across residential housing, ensuring homes are safe, healthy, and compliant with statutory requirements. You will deliver expert diagnosis, technical advice, and detailed works specifications to ensure damp and mould cases are resolved effectively, with a clear focus on resident wellbeing and compliance with the Housing Health and Safety Rating System (HHSRS), the Social Housing (Regulation) Act, Decent Homes, and Awaab's Law. Key Responsibilities Inspections & Diagnostic...