37 resident liaison officer jobs found in Sutton

Resident Liaison Officer - Weybridge-  Planned Maintenance  Salary: £18-£22ph  Location: Weybridge Job Type: Temporary Fortus Recruitment Group is a leading recruitment agency specialising in the repairs & maintenance industry. We are currently working with a well-established client who is seeking a skilled Resident Liaison Officer to join their planned maintenance team in the Weybridge area. Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents. Condition Surveys: Conduct surveys to assess property conditions prior to and post-work. Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships. Collaboration: Work closely with the site team and contractors to ensure that works are carried out to the highest standard and within specified timelines. Relationship Building: Develop strong, trusting relationships with...

Resident Liaison Officer - Properties around London- Internal & External Planned Maintenance  Salary: £18-£20ph Location: Properties Around London (M25) Job Type: Temporary to Permanent  Fortus Recruitment Group is a leading recruitment agency specialising in the repairs & maintenance industry. We are currently working with a well-established client who is seeking a skilled Resident Liaison Officer to join their internal & external planned maintenance team in the properties around London (M25). This role focuses on internal projects and involves working in occupied properties and offices. Key Responsibilities: Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents. Condition Surveys: Conduct surveys to assess property conditions prior to and post-work. Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive...

CSS Recruitment are currenlty looking for a skilled Resdient Liaison Officer in Hemel Hempstead. Duration until roughly August 2026. Projects on social housing developments across Hemel Hempstead. Previous experience required. Please contact Emma at CSS for further details and to apply

Resident Liaison Officer Harlow District Council 12 months, Full Time £200 per day umbrella Location: Harlow Vivid Resourcing are delighted to be supporting Harlow Council to recruit 3 temporary Resident Liaison Officers on a 12-month basis. Please note that this post requires the successful individual to be based on site a minimum of 3 days per week. You must be able to drive and have access to a car. Job Purpose: The Resident Liaison Officer (RLO) acts as a vital link between residents and contractors, ensuring effective communication and addressing resident concerns during construction or refurbishment projects. The Role: Communication: Serve as the primary point of contact for residents, providing updates on project progress and addressing any concerns or complaints. Resident Engagement: Foster positive relationships with residents, ensuring they are informed about the work being carried out and the expected timelines. Problem Resolution: Handle resident complaints...

About the Role Basildon Council, in partnership with Vivid Resourcing, is seeking three dedicated and people-focused Client Resident Liaison Officers to support the smooth delivery of major works programmes across our housing services. You’ll be the vital communication link between residents, contractors, technical teams and internal colleagues—ensuring that tenants and leaseholders feel informed, supported and heard throughout the lifecycle of each project. This is a rewarding, resident-facing role ideal for someone who thrives on relationship-building, problem-solving, and helping residents navigate essential improvements to their homes. What You’ll Be Doing Resident Engagement & Support * Act as the primary contact for tenants and leaseholders throughout major works. * Provide clear, accessible information through newsletters, notices, and direct communication. * Carry out home visits to understand resident needs, gather feedback, and support individuals with...

We're recruiting an experienced Resident Liaison Officer to support a programme of construction and refurbishment works, acting as the key link between residents and delivery teams. This is a resident-focused role ensuring clear communication, strong engagement and effective resolution of issues throughout project delivery. The successful candidate will play a vital role in minimising disruption and maintaining positive relationships with residents during works. The Role - Act as the primary point of contact for residents, providing clear and regular updates on works, timelines and project progress. - Build and maintain positive relationships with residents, ensuring they feel informed, supported and engaged throughout the programme. - Manage and resolve resident enquiries and complaints promptly and professionally, minimising disruption and escalation. - Conduct site and home visits to discuss works, address concerns and gather feedback from residents. - Liaise closely with...

4Recruitment Services are seeking a Resident Liaison & Safety Officer for our clientbased in High Wych, Hertfordshire.  The role will require some travelling between sites including Braintree, High Wych, Bishops Stortford. Our client provides retirement housing  for  people over the age of 55. You will be required to: Ensure the safety and security of the property Ensure all health & safety, safeguarding and fire management concerns are reported immediately, and monitored as required. Access is provided to facilitate maintenance and servicing requirements to communal areas Dealing wIth any with anti social behaviour. This role is perfect for someone with facilities management experience who is committed to ensuring the safety, security, and well-being of residents in retirement housing. DUTIES AND RESPONSIBILITIES INCLUDE: To be a key-holder for the building and ensure security of the communal areas and facilities To be the first point of contact and manage access to...

Admin Support Hourly rate: £16.77 per hour PAYE Location: London SE1 Job Type: Full-time temp till December 2026We are seeking a Support Officer to join a dynamic team within the FRA Delivery Team. This role is crucial for enhancing customer liaison and satisfaction, continuous improvement, and effective delivery of services. The Support Officer will play a key role in supporting various programmes and ensuring effective communication with residents throughout the service delivery process. Day-to-day of the role: Provide back-office support to the Surveying & Voids Team. Support the delivery of various programmes and ensure effective resident liaison. Develop and maintain relationships with internal and external stakeholders to support our customers. Advise and support customers in resolving their queries and issues, ensuring proactive resolutions are identified. Update and maintain systems/records to ensure information/data is kept up to date and accurate. Follow health...

Recovery Worker When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Recovery Worker Location: Based within Croydon. Please be kindly aware there is no step-free access at this location or at some of our other sites. The building is approximately a 10 minute walk from East Croydon Station. Salary: £28,800 Shift Pattern: 12 month fixed term contract, 37.5 hours per week, Monday to Friday 09:00 - 17:00. You may be required to work bank holidays and outside these hours in line with the needs of the service and residents. About the Role We’re hiring a Recovery Worker to join our Croydon team, a 24/7, 27 bed residential service providing support to people with forensic mental health needs, complex needs, and dual diagnosis. You’ll provide person centred support to help residents overcome challenges and achieve their goals through tailored support...

Housing Officer – Temp Location – London Rate - £26-30ph Hyperion Partners are working with a leading housing association to recruit a Housing Officer to provide a high-quality housing management service to residents. This is a fantastic opportunity for a motivated professional passionate about supporting tenants and delivering excellent customer service within the social housing sector. The Role As a Housing Officer, you will be responsible for the day-to-day management of tenancies, ensuring compliance with tenancy agreements, and supporting residents to maintain their homes. You will work closely with colleagues across housing management, repairs, and tenancy enforcement teams to deliver a safe, secure, and well-managed housing service. Key Responsibilities * Manage a caseload of tenants and leaseholders, providing advice and support on tenancy rights, obligations, and housing services. * Conduct tenancy visits and inspections, ensuring properties are well-maintained...

Temporary Accommodation Officer Lambeth Contract £23.51 per hour PAYE or £30.67 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced is looking for a Temporary Accommodation Officer 3 Days in the office 2 days remote Must have previous relevant experience of working in homelessness specifically Temporary Accommodation Management Be part of the temporary accommodation team, managing and procuring various types of temporary accommodation This is one of many roles we are recruiting for please visit our website colbernlimited co uk Allocate a variety of temporary accommodation units including emergency accommodation, and control and conduct all activities leading to admissions and discharges where appropriate in order to achieve the most efficient and economic use of accommodation available. Minimise the inappropriate use of shared accommodation for families with children and ensure that all clients are effectively tracked, monitored and moved...

SEN Tutor / SEND Tutor – Lambeth | Autism | SEMH | ADHD | Ages 5–25 | 1:1 Tuition New Chapter Tuition is recruiting experienced and passionate SEN / SEND Tutors to provide 1:1 personalised tuition to children and young people aged 5–25 across Lambeth and surrounding areas. This role is ideal for teachers, tutors, learning mentors, HLTAs, teaching assistants, and education professionals with experience supporting learners with Autism (ASC), SEMH, ADHD, and complex additional needs. You will deliver high-quality, nurture-led education in community settings including family homes, libraries and learning hubs. Key Responsibilities • Deliver 1:1 SEN / SEND tuition for learners aged 5–25 • Support students with Autism, SEMH, ADHD, and additional needs • Plan and deliver personalised learning programmes • Adapt sessions in line with EHCPs and learning plans • Use trauma-informed and nurture-based approaches • Build positive relationships to support engagement and wellbeing • Track...

SEN Tutor / SEND Tutor – Lambeth | Autism | SEMH | ADHD | Ages 5–25 | 1:1 Tuition New Chapter Tuition is recruiting experienced and passionate SEN / SEND Tutors to provide 1:1 personalised tuition to children and young people aged 5–25 across Lambeth and surrounding areas. This role is ideal for teachers, tutors, learning mentors, HLTAs, teaching assistants, and education professionals with experience supporting learners with Autism (ASC), SEMH, ADHD, and complex additional needs. You will deliver high-quality, nurture-led education in community settings including family homes, libraries and learning hubs. Key Responsibilities • Deliver 1:1 SEN / SEND tuition for learners aged 5–25 • Support students with Autism, SEMH, ADHD, and additional needs • Plan and deliver personalised learning programmes • Adapt sessions in line with EHCPs and learning plans • Use trauma-informed and nurture-based approaches • Build positive relationships to support engagement and wellbeing • Track...

Spencer Clarke Group are seeking a Homelessness Complaints and Enquiries Officer for a Local Authority Client in Southwest London. In this role, you will manage and respond to complex homelessness-related complaints and enquiries, ensuring timely, legally compliant, and customer-focused outcomes. Duties: Investigate and respond to homelessness-related complaints and enquiries in line with legislation and council policy Manage a caseload covering statutory decisions, housing register applications, and temporary accommodation Liaise with residents, internal teams, and external partners to gather evidence and resolve cases Maintain accurate case records and produce clear, professional written responses Qualifications and Experience: The successful candidate will have the following skills / experience: Proven experience handling complaints, including complex and high-risk cases Direct experience working with homelessness services and statutory decision-making Experience managing...

Local Authority Housing, Community Homelessness Prevention Officer, Central London    Pay rate £30.77 per hour  Contract role, Local Authority Housing Services    Pertemps are recruiting for an experienced Community Homelessness Prevention Officer in the Central London area.  You will need to have worked in a similar role within a Local Authority Housing Department, and have experience of the following:  Experience of working within homelessness services   Working knowledge of homelessness legislation, policies, and preventative processes Key Responsibilities  Provide early intervention and preventative support to residents at risk of homelessness  Manage a complex caseload, progressing cases proactively and independently   Work directly with residents in the community, meeting face-to-face and adapting approaches based on individual need   Deliver holistic, person-centred support addressing housing, financial, health, family, and wider wellbeing issues Identify early indicators...

Job Title: Housing Officer Location: London Contract: Initial 6-Month Contract Hours: 37 hours per week Start Date: ASAP A Local Authority in London is seeking a Housing Officer to support the effective management of residential housing across the borough. This is an initial 6-month contract, offering an excellent opportunity for someone with experience in housing management, tenancy support, or estate services within an urban environment. About the Role You will play a key role in delivering a high-quality housing management service to a diverse community, ensuring tenants are supported and properties are well maintained. Acting as a main point of contact for residents, you will manage tenancy-related matters, address day-to-day housing issues, and work closely with internal teams and external partners. Key Responsibilities * Managing a portfolio of residential properties across the borough * Acting as the primary point of contact for tenants and residents *...

Job Title: Income Officer Location: London (Hybrid / Site-Based) Contract: Initial 6-Month Contract Hours: 37 hours per week Start Date: ASAP A Local Authority in London is seeking an Income Officer to support the effective management and collection of rental income across the borough. This is an initial 6-month contract, offering an excellent opportunity for someone with experience in income recovery, rent arrears, or housing finance within a social housing setting. About the Role You will play a key role in maximising rental income and minimising arrears, ensuring tenants are supported to sustain their tenancies. Acting as a main point of contact for residents in relation to rent and financial matters, you will manage a caseload of accounts, take appropriate recovery action, and work closely with internal teams and external agencies. Key Responsibilities * Managing a portfolio of rent accounts and monitoring arrears levels * Contacting tenants to discuss outstanding...

Complaints Investigation Officer Hourly Rate: £26 Contract Length: 6 months Working Pattern: Full Time, hybrid, Monday - Friday 36 hrs per week. Location: SE6 In this temporary position, you will be the first and last point of contact for complainants, ensuring they are kept informed throughout the complaints process. Your responsibilities will include: Logging complaints, compliments, and inquiries, ensuring they are addressed promptly and effectively. Liaising with complainants to clarify the nature and scope of complaints, outlining timelines and escalation options. Investigating complaints by examining evidence, interviewing colleagues, and visiting complainants as necessary. Maintaining an accurate case management system and identifying areas for service improvement. Drafting clear investigation reports with recommendations for resolution, including potential compensation. Collaborating with the Contact Centre to identify trends and enhance processes for improved...

Project Manager - Fire Protection London Freelance - £250/day DCS are seeking an experienced Project Manager to lead and deliver passive fire protection projects. This role involves supervising the installation and remediation of fire doors, fire stopping and compartmentation systems to ensure full compliance with current safety regulations and third party certification schemes This is a long-term temporary role. Key Responsibilities Manage multiple projects from inception to completion, ensuring delivery on time, within budget and to specification Plan work schedules, manage labour, and coordinate material deliveries Ensure all works are completed to a high standard, passing client audits and third-party inspections such as FIRAS or BM Trada Quality Assurance & Compliance Oversee the installation and maintenance of fire doors, fire stopping and fire compartmentation Conduct detailed site inspections to ensure compliance with fire safety regulations, manufacturers...

A Housing Association is currently looking for a a Housing Administrator on a temporary basis for about 3 months Key responsibilities are as follows Resident callbacks Administration tasks Low-level rent and service charge arrears Service charge billing Fire risk actions Repairs Liaising with Housing Officers and Property Managers PAYE £17.07 Umbrella £22.57 Hybrid role, 2 days in office Essential requirements Must have a good consistent administrative background ideally in Housing Able and show experience of being able to deal with people Must be excellent on Word & Excel Must be immediately available or on short notice