16 resident liaison officer jobs found in Sutton

Resident Liaison Officer - Kilburn/Brent Temp Contract - 8 weeks  £18.71 Umbrella pay Required to drive, please only apply if you have a driving licence and own vehicle  We are currently seeking a dedicated Resident Liaison Officer to work with our leading main contractor in the social housing sector. Based in Brent, you will be a vital link between the site team, residents, and clients. You will be working on a  social housing refurbishment project. As Resident Liaison Officer you will be working on a kitchens and bathrooms program, where you will be accountable for: Keep residents informed about project progress, communicating updates and any alterations to the schedule. Serve as the primary contact point, delivering a courteous and flexible service to both residents and staff. Resolve issues, book appointments, manage schedules and address complaints by coordinating with all relevant parties. Foster positive relationships with residents, aiming for high client...

Resident Liaison Officer - Housing Alton, Hampshire 11 month contract Monday - Friday £30,000 to £35,000 per annum Must have Driving Licence and Social Housing Experience Daniel Owen are proud to be representing a well-known company based in the Alton, Hampshire area who are looking for a highly skilled Resident Liaison Officer - Housing to join their team. Description of the Role: To deliver a first-class liaison and administrative support in a busy environment to the project team, liaising with a wide and diverse customer base in a professional and efficient manner. Delivering an excellent level of client liaison to ensure high levels of customer & client satisfaction. . Key Responsibilities - Resident Liaison Officer - Housing: Visit each resident prior to work commencing to introduce the company and communicate the scope of works. Give residents contact numbers and a resident handbook detailing the full RLO and project process. Assessing where high risk /...

Resident Services ASB Coordinator North West London  Mon to Fri 9am to 5pm (Hybrid position) Initial 3-6 month ongoing contract  £28.56 p/hr umbrella  Role Purpose Responsible for the investigation & enforcement of anti-social behaviour across the borough in line with legislation, Council’s Strategies, policies and procedures. To educate and work in partnership with relevant organisations to enhance the safety and well-being of the public Responsibilities  To determine compliance with ASB legislation, to determine the need for and to initiate enforcement action, including carrying out visits and determination of legislative requirements and the need for further action Work in collaboration with HOs on ASB case management and give guidance on mid and low level ASB cases. Represent the Council at public inquiries, public meetings, external organisations and Council committee meetings, providing technical information and reports for service-related issues Identify and carry...

Location: Wandsworth, South East London Position: SEMH Learning Support Assistant Start Date: Immediate Start Salary: £110 - £120 per day Contract: Full-Time, Term-Time Only About Us: We are a nurturing and dedicated SEMH school based in Wandsworth, providing tailored education for students with a range of emotional and behavioral needs. Our team is passionate about creating an inclusive, supportive, and safe learning environment, where each child can thrive academically and emotionally. We are seeking a compassionate and dedicated Learning Support Assistant (LSA) to join our team and support our students on their learning journey. Role Overview: As a Learning Support Assistant at our SEMH school, you will work closely with teachers and support staff to create a positive and structured environment for students with a variety of social, emotional, and mental health needs. Your role will be vital in supporting individual students or small groups, ensuring that they can access...

PURPOSE OF THE JOB · To support and coordinate support services and information to homeless ex offenders to enable them to acquire accommodation in the private rented sector, to live independently and to maintain their tenancies. · To liaise with key partners and stakeholders and ensure that additional support such as mental health, drugs and alcohol recovery are provided for customers that are in need. * To promote the use of the private rented sector as a viable alternative to social rented housing, in order to encourage independence, prevent homelessness, provide settled housing solutions and reduce the Council’s use of temporary accommodation. PRINCIPAL ACCOUNTABILITIES · To assess ex offenders for suitability to move into the private rented sector with support. * Provide tenancy sustainment support ensuring tenancies in the private rented sector are sustainable. · To provide advice on all processes leading to acquiring a private rented sector tenancy and tenancy...

ELECTRICAL INSPECTOR VACANCY for this busy and thriving central London Local Authority within their property services directorate Minimum Requirements Essential  City & Guilds (Level 3) or equivalent  IEE Wiring Regulations 18th Edition  5years+ previous working experience or in a similar role  Sound knowledge of Electrical Installations (Domestic and Residential Buildings (Communal))  UK recognised qualifications Essential Skills  Proficient in written & verbal communication  Proficient in MS Office Packages (Word/Outlook/Excel)  Knowledge of Microsoft Teams Typical Tasks within role  Surveys of Low/High rise buildings  Report writing, Condition Reports/Feasibility Reports  Inspections - i) recording progress of Electrical Works on site ii) highlighting issues of Electrical Services i.e. specification, regulatory, health & safety or engineering preference iii) recording journey for project iv) Liaising with Project...

Customer Service Representative – Housing Services 📍 Location: Southwark Borough 🕒 Full-time | 💼 Temporary Contract | 💰 Salary: between £16.28- £19.11 per hour Are you passionate about helping people and making a difference in your community? Join the team as a Customer Service Representative and play a key role in supporting residents with their housing needs. About the Role: As the first point of contact for tenants and residents, you'll provide friendly, efficient, and effective support across a range of housing services. Whether it’s helping someone report a repair, manage their rent account, or access support services, you'll ensure every customer feels heard and valued. Key Responsibilities: * Respond to incoming queries via phone, email, and in person * Provide accurate information on housing services, tenancy agreements, repairs, and rent payments * Log and track service requests, ensuring timely follow-ups and resolutions * Liaise with internal teams to escalate...

HOUSING COMPLIANCE OFFICER £20.00PER HOUR UMBRELLA IMMEDIATE START, 6 MONTHS CONTRACT 35 HOURS PER WEEK, OFFICE BASED MON-FRI Job Summary: To support the property team to deliver and maintain an effective programme of compliance checks across the Society, including gas, electrical, asbestos, fire safety and legionella. Principal responsibilities and duties Compliance 1. Ensure accurate record keeping on the internal databases Homemaster and SharePoint, with all compliance documents uploaded in a timely manner. 2. Manage and monitor all scheduled inspections for compliance ensuring these are completed within the specified timeframes. 3. Review compliance documentation, identify remedial works and arrange for completion on works within the specified timeframes. 4. Undertake the administration work for tenders for all works, sending out specifications, identifying suitable contractors, preparing costing comparisons and liaising with contractors and tenants. 5. Collaborate...

We are looking for PCN Appeals Officers to start immediatly ! Location: Wembley Pay Rate: £19.48 per hour Hours: 36 hours per week Contract Type: Temporary (Full-Time) Start Date: ASAP Job Purpose: We are seeking a diligent and experienced PCN Appeals Officer to join our Parking and Traffic Enforcement team. In this pivotal role, you will be responsible for processing and responding to representations and appeals against Penalty Charge Notices (PCNs), ensuring decisions are fair, lawful, and in line with Council policy. You will also contribute to debt recovery processes and deliver an excellent standard of customer service. Key Responsibilities: * Assess and respond to statutory appeals and correspondence relating to PCNs issued for parking, bus lane, and moving traffic violations. * Make lawful, evidence-based decisions to uphold or cancel PCNs, aligned with Council policy and legislation. * Prepare appeal evidence for submission to the Environment...

Job Title: Housing Liaison Team Leader Location: East London Contract Details: Temporary, HYBRID Salary: £23.61 - £30.69 per hour About Our Client: Our client is a forward-thinking London Borough Council dedicated to improving the lives of residents by fostering community engagement and providing exceptional housing services. Benefits & Perks: Competitive hourly rate Opportunities for professional development Supportive team environment Commitment to equality and diversity Flexible working hours Responsibilities: Supervise and motivate a team of Housing Liaison Officers and Resident Service Officers. Manage workloads to ensure high performance and excellent customer service. Oversee multi-tenure and leasehold properties, prioritising the needs of residents and stakeholders. Handle first-line customer enquiries and formal complaints efficiently. Foster community engagement initiatives for a peaceful living environment. Essential (Knowledge, skills, qualifications,...

ASB Coordinator Harrow Temporary Full Time We are currently recruiting for a dedicated and experienced Resident Services - ASB Coordinator to join the Housing team at a Local Authority in Harrow. This is a fantastic opportunity to make a direct impact on the local community by tackling anti-social behaviour and supporting safer neighbourhoods. THE ROLE As an ASB Officer, you will be responsible for the investigation and enforcement of anti-social behaviour across the borough in line with legislation and local policy. Conduct investigations and take enforcement action against ASB in compliance with relevant legislation Provide guidance and support to Housing Officers on low and mid-level ASB cases Liaise and work in partnership with external agencies to enhance community safety Prepare statements of evidence and attend court to support legal proceedings Draft legal notices, fixed penalty notices, and warning letters as required Deliver professional, expert advice to residents,...

SEN Teaching Assistant SEN Teaching Assistant – Specialism in Challenging Behaviours: Are you calm under pressure, confident in your behaviour management skills, and passionate about supporting children with social, emotional and mental health (SEMH) needs? If so, this SEN Teaching Assistant role in a welcoming and inclusive primary school in Barnet could be your ideal next step. We are seeking an experienced and compassionate SEN TA with a specialism in challenging behaviours to support pupils across Key Stage 1 and Key Stage 2. The school has a strong focus on emotional wellbeing and resilience, and works hard to provide a nurturing environment where every child feels understood and supported. This is a part-time, permanent position suited to someone who can bring energy, empathy, and effective behaviour strategies to the classroom. You will be working closely with the class teacher, SENCO, and a wider team of professionals to support students in accessing learning and...

Are you passionate about making a difference in the lives of those facing housing difficulties? My client is looking for a committed and proactive Housing Options Visiting Officer to join their dedicated Housing Advisory Service team. This role is essential in delivering effective frontline support to residents facing homelessness. You will conduct on-site visits across the borough to assess housing needs in line with statutory duties under Part 7 of the Housing Act 1996. For this role you will require a Drivers License and access to a car. Key responsibilities include: Conducting home and site visits to verify housing circumstances. Completing assessments under Part 7 of the Housing Act 1996. Gathering and evaluating evidence to support homelessness applications. Engaging with residents in a sensitive and professional manner. Liaising with internal teams and external agencies to support applicants. Maintaining accurate records and ensuring timely case progression. Working...

An exciting opportunity has arisen for an Income Officer to join a rapidly growing and people focused company. The Role: To provide a comprehensive customer focused Income Management service.​ Supporting the Income Services Manager, Income Management Team Leader and Income Managers in providing services to tenants. To ensure records are well managed and maintained ensuring high levels of customer satisfaction with Income Services.​ ​ Represent TCH, liaising with residents and partner agencies.​ To manage rent accounts in accordance with the policies and procedures of TCH, including covering the work of absent Income Managers as required.​​ To work with internal teams and external agencies to ensure effective communication around collection, support and enforcement of payments due, ensuring appropriate engagement with Tenancy Support to provide support as a preventative tool. ​ Benefits: * Contributory pension scheme 4% to 10% matched contributions​ * Hybrid...

One of my local government clients are currently recruiting an experienced Senior Communications Officer on a temporary basis. This is a 3-month minimum contract with the possibility of the role being extended further to work Monday to Friday 9:00am to 5:00pm. Hybrid working role were, however, you will be required to attend the office 2/3 times a week. Overview: To support the Communications Manager to protect and improve the reputation of the council. Increase public satisfaction with the council and services through effective campaigns. Improve staff engagement levels in liaison with Communications Manager and the HR team. Main Responsibilities: * Ensure that the public are both engaged in and well-informed about the council and its services by developing and implementing communication campaigns with colleagues across the council to promote and market council services; to evaluate the impact of these. * Build strong relationships with service departments and work with...

Customer Service Planner Based in Welwyn Office based Details on the role: £14.00per hour PAYE Office based 08:00am till 17:00pmYou will be responsible for a high volume of calls liaising with clients, sub-contractors, supplies and supervisors to schedule appointments. Required experience: Social housing and Repair and Maintenance background Competent in communicating with direct operatives, subcontractors and residents Good level of written English Good computer skills