126 service designer jobs found in London

Service Designer Location: Remote Rate: £575/day Inside IR35 Duration: Initial contract until October (extension likely) Clearance: Active SC Overview We're looking for an experienced Service Designer to join a growing team supporting central government programmes. You'll be working within a multidisciplinary delivery team on complex, user-centred services, helping to improve the design and delivery of digital services across the portfolio. This is an opportunity to contribute to high-profile government programmes that support critical public services. Key Responsibilities * Design and improve end-to-end user journeys across complex digital services * Work collaboratively with Product Managers, User Researchers, Business Analysts, Developers, and Delivery Managers * Facilitate workshops to understand user needs, pain points, and service improvements * Produce service blueprints, journey maps, process maps, and design artefacts * Apply user-centred design principles to...

Job title: Service Designer - Financial Wellbeing Location: London - 2 days per week onsite Contract: 6 Months - potentially for extension Rate : £600/Day Hours: 35 hours, full time About this opportunity We're looking for a visionary Service Designer to collaborate in creating seamless digital experiences for our customers, building advocacy and advancing the practice of Service Design across the Group. You'll love your craft and enjoy sharing your knowledge with others. Whether that's advocating for Service Design with product teams, defining new ways of working together more effectively or helping evolve the craft. Our Financial Wellbeing team craft human-centred end-to-end experiences for all customers in financial difficulty. Using behavioural insights and behavioural design, we place empathy and the human experience at the heart of all we do. Across human and digital channels, we support our customers in their moments of need. With our work with aim to transform moments...

Job title: Service Designer - Financial Wellbeing Location: London - 2 days per week onsite Contract: 6 Months - potentially for extension Salary: Circa - £84k - £86k Annual Hours: 35 hours, full time About this opportunity We're looking for a visionary Service Designer to collaborate in creating seamless digital experiences for our customers, building advocacy and advancing the practice of Service Design across the Group. You'll love your craft and enjoy sharing your knowledge with others. Whether that's advocating for Service Design with product teams, defining new ways of working together more effectively or helping evolve the craft. Our Financial Wellbeing team craft human-centred end-to-end experiences for all customers in financial difficulty. Using behavioural insights and behavioural design, we place empathy and the human experience at the heart of all we do. Across human and digital channels, we support our customers in their moments of need. With our work with aim to...

Lead Service Designer Contract 6 Months Hybrid Working - couple times per month in either London, Bristol or Warwick Market day rates inside IR35 via umbrella Are you a passionate Service Design leader ready to make a significant impact? Our client is looking for a Lead Service Designer to drive customer-centric design in a dynamic, multi-product environment. This is your chance to lead a talented team, transform service design processes, and enhance customer experiences across the board! What You'll Do: In this senior, hands-on role, you'll be at the forefront of evolving our service design function from conceptual frameworks to fully operational delivery. Here's what you'll be focusing on: Leadership & Delivery: - Lead a dedicated service design team (4-8 members) and assist the Service Lead in daily operations. - Align multiple product teams currently working in silos to foster collaboration. Service Design Implementation: - Develop and refine end-to-end customer...

Job title: Design Researcher - Financial Wellbeing Location: London - 2 days per week onsite Contract: 6 Months - potentially for extension Salary: Circa £600/Day Hours: 35 hours, full time About this opportunity we value Design Research. We're a large, experienced team of 40+ researchers. We shape product and service development. Everyone has different strengths and passions... maybe you're an expert in accessibility, skilled in quantitative research, or have a solid background in user experience (UX). We'll encourage you to test and learn new ways of doing research and foster a culture of mentoring, collaborating, and learning from other researchers. We're looking for someone who can work collaboratively alongside a full design team and take full ownership of their design output. You'll be confident when presenting your work to stakeholders, and able to adapt designs to reflect your feedback and feedback from user research and usability testing. Our Financial Wellbeing team...

Job title: Design Researcher - Financial Wellbeing Location: London - 2 days per week onsite Contract: 6 Months - potentially for extension Salary: Circa - £84k - £86k Annual Hours: 35 hours, full time About this opportunity we value Design Research. We're a large, experienced team of 40+ researchers. We shape product and service development. Everyone has different strengths and passions... maybe you're an expert in accessibility, skilled in quantitative research, or have a solid background in user experience (UX). We'll encourage you to test and learn new ways of doing research and foster a culture of mentoring, collaborating, and learning from other researchers. We're looking for someone who can work collaboratively alongside a full design team and take full ownership of their design output. You'll be confident when presenting your work to stakeholders, and able to adapt designs to reflect your feedback and feedback from user research and usability testing. Our Financial...

ServiceNow Specialist (ITSM) 📍 London or Manchester (Hybrid) 📅 12-Month Contract 💼 Inside IR35 🔒 Active SC Clearance Required My client, a global technology organisation delivering a large-scale digital transformation programme. They are looking for a hands on ServiceNow Specialist with strong ITSM experience to design, configure, and implement enterprise-level solutions. Key Responsibilities Design and deliver ServiceNow ITSM solutions Configure platform components (Business Rules, Client Scripts, Flow Designer) Gather and translate business requirements into technical solutions Manage core ITSM modules (Incident, Problem, Change, Request) Work with CMDB and CSDM frameworks Build and support integrations (REST/SOAP APIs, IntegrationHub) Lead stakeholder workshops and solution design sessions Essential Skills Active SC Clearance (must already hold) Proven experience with ServiceNow ITSM implementations Strong configuration and development experience within ServiceNow...

Experienced and Talented Design Manager required on a freelance basis. We are working alongside a successful London based building main contractor, with a turnover last year of £175m and expected turnover this year of £200m+. Our client's business model is extremely well managed, with a reputation for producing a quality project on time and budget, which results in a large amount of repeat business. They have a prime residential new build, valued at £20m, in Virginia Waters Surrey due to start in the coming weeks. We are trying to source an experienced Design Manager with ideally relevant experience. Key Accountabilities for the Design Manager include: * Working with the Project Manager to provide a design management service. * The Design Manager will implement the agreed design management strategy on the project. * Assessing design risk and managing it's mitigation. * Producing the project specific designer agreements. * Producing agree and managing a realistic...

Service Consultant - Service Design, Transition & ServiceNow CSM Contract: 6 Months Start: ASAP Rate: Up to £525 per day Location: London or Leeds IR35: Outside IR35 Security Clearance: NPPV3 Required TRIA are supporting a specialist technology services organisation in the search for an experienced Service Consultant to join a high-profile programme delivering complex managed service solutions. This is a hands-on role requiring a proactive, "roll-your-sleeves-up" approach. You'll play a key role in taking service operating models from concept through to implementation, ensuring new and enhanced services are fully operationally ready and successfully transitioned into support. Working closely with Service Architects, Solution Architects, Project Managers, Professional Services teams and Operational stakeholders, you'll be responsible for designing, enabling and embedding service management capabilities that support the successful delivery of complex managed services....

Modern Device Management - Dev Lead £450pd Hybrid working, 3 days work from home 12 month contract+ London Position Overview Deep technical expertise in Microsoft Intune and strong fundamentals in modern endpoint management, identity, and endpoint security. The ideal candidate will possess Level 200 knowledge across all aspects of Intune and demonstrate the ability to design, implement, troubleshoot, and optimize enterprise-grade endpoint management solutions. Strong experience in managing windows, Mac and AVD devices from Intune, must have solid experience in modern device management transitioning and project implementations. Key Responsibilities • Serve as a subject matter expert (SME) for Microsoft Intune administration, policy configuration, and troubleshooting. • Manage and optimize device lifecycle management, including enrollment, compliance, application deployment, updates, and patching. • Administer and troubleshoot mobile device management (MDM) and mobile application...

Job Advertisement: Senior HR Adviser Pay: £348.25 per day via umbrella Duration: 6 months Location: Canary Wharf, Greater London Working Hours: Full-time (35 hours per week) Hybrid: Two days per week in the officeAre you a dynamic HR professional looking to make a significant impact in a vibrant organisation? Our client is seeking a Senior HR Adviser to join their dedicated team during an exciting period of change and growth. If you thrive in a generalist role and are passionate about improving HR practises, this could be the opportunity for you! About the Role: As a Senior HR Adviser, you will play a pivotal role in supporting various HR activities across teams. Your responsibilities will vary daily, ensuring you stay engaged and challenged. Key Responsibilities: Provide sound and professional HR advice with a consultative approach. Assist the Reward team with job evaluations and benefits renewals. Support the resourcing team with high-volume interviews. Collaborate with the...

Central Training is a dynamic training company, delivering nationwide bespoke Training, Consultancy and eLearning solutions to organisations within the public, private and not for profit sectors. The vast majority of the company’s training and associated services are targeted at organisations, managers and support staff, working within the Health, Housing and Social Care Sectors, although we are increasingly providing our training solutions to other industries including museums and schools. Central Training works with its Associate Trainers on a ‘Business to Business’ basis. Quality processes, administration, credit control and operational technologies are all provided and managed by Central Training. Associate Trainers We have a continuous demand for industry specialist Associate Trainers with previous experience delivering dynamic, interactive and engaging training courses across a range of health and social care courses. This includes Professional Development courses such...

Dynamics 365 Sales CRM Solution Architect / Tech Lead Location: London (Hybrid - 3 days onsite) Rate: £60-£86 per hour Contract: 6-12 Months (Extension Likely) Start: ASAP Clearance: Must be eligible for FADV clearance (5 years employment references, 5 years UK address history, DBS and educational certificates) The Opportunity We're supporting a major global financial services organisation on a large-scale CRM transformation programme and are seeking an experienced Dynamics 365 Sales CRM Solution Architect / Technical Lead. This is a hands-on architecture role requiring a strong blend of Dynamics 365 Sales, Power Platform, and Azure Integration expertise. You'll provide technical leadership whilst remaining close to design, development, and delivery activities. The client is looking for someone with deep Dynamics experience across enterprise-scale implementations and stakeholder-facing environments. Key Responsibilities Lead the architecture and design of Dynamics 365...

Lead Software Engineer  London, Manchester, Birmingham, Cardiff or Northeast (Darlington) Role Overview: We are seeking an experienced Lead Software Engineer for a leading public sector organisation to support the design, development, and continuous improvement of secure, user-centred digital services. Working within a large-scale Agile environment, you will be responsible for designing, building, and maintaining scalable software solutions using Python and Django, while providing technical leadership across multidisciplinary teams. This is an excellent opportunity for a senior engineer to take ownership of complex systems, contribute to end-to-end architecture and delivery, and play a key role in ensuring the performance, resilience, and ongoing evolution of critical services within a highly regulated environment. Key Responsibilities Lead the design and delivery of scalable, secure software solutions Translate user requirements into high-quality technical implementations...

Portfolio HR & Reward is delighted to partner with a rapidly growing, forward-thinking organisation to recruit an HR Operations & Process Improvement Specialist. This is a hands-on operational role dedicated to modernising HR service delivery. Our client is looking for a specialist to re-engineer HR workflows, enhance the employee experience, and maximise their advanced HRIS capabilities. Working closely with HR leadership, Shared Services, and IT, you will serve as the champion for operational excellence. Please note: This is not a rigid HRIS configuration or IT job. We need an HR professional at heart who is energised by data, process mapping, and leveraging digital tools to eliminate friction and manual tasks. Key Responsibilities Process Engineering & Efficiency Map, review, and challenge existing HR workflows to eliminate manual interventions. Target and overhaul high-volume internal enquiry and ticketing queues. Analyse contact volumes to diagnose root causes...

Job Title: Direct Investment Valuations Manager Contract: 6 months Location: London, UK The Mission: They will own the math, models, and processes used to calculate the value of the bank's direct company investments. Organisational context: It sits in the "Middle Office" under Finance. They report to a Senior Manager and won't have anyone reporting to them right away, so we need a strong independent doer, not just a people manager. Responsibilities: Build & maintain the calculators: They will design and update the complex financial spreadsheets (models) that calculate company values. Gather data: Pull financial information from the companies the bank has invested in to make sure the math is based on real, up-to-date facts. Run the meetings: Every quarter, they'll put together the data packs and be a key voice in the room telling executives, "Here is what our portfolio is worth and why." Regulatory and Audit liaison: Serve as the primary point of contact for external...

Technical Architect £675 P/D Inside IR35 4 months with scope to extend Active SC Hybrid - 1/2 days on site per week in Birmingham, Bristol, Cardiff, Darlington, Edinburgh, Manchester or London (emote working is a possibility for the right candidate.) Overview We're looking for an experienced Technical Architect to join a multidisciplinary government team, helping shape the design and delivery of complex cloud-based platforms. This is a hands-on architecture role focused on systems design rather than software development. You'll take user requirements, feature requests, and technical challenges and turn them into clear, implementable designs and technical specifications for engineering teams. Working across DevOps, software engineering, and data teams, you'll play a key role in ensuring solutions are scalable, maintainable, and aligned with long-term platform strategy. Key Responsibilities Design technical solutions for new features, enhancements, and platform...

Job Advertisement: National Training Development Specialist Location: England & Wales Contract Type: Temporary Hourly Rate: £19.78 Working Pattern: Full-Time Driving Required: Yes but not a necessity Are you passionate about enhancing the skills and capabilities of front-line policing? Do you want to play a pivotal role in shaping training initiatives that make a real difference? If so, we have an exciting opportunity for you! Join Our Client Devon and Cornwall Police's OIC Domestic Taskforce as a National Training Development Specialist! As a National Training Development Specialist, you will be at the forefront of delivering essential training priorities set by the NPCC and the Home Office. Your mission? To elevate the standards of policing across England and Wales in critical areas such as Safeguarding, Policy, Operational Activity, Ports and Borders, and Training. What You Will Do: Collaborate with practitioners and specialists to define clear learning outcomes and...

Job Title: Network IoT Operations Engineer Location: London (3-days per week on-site) Rate: £475 - £500 per day, inside IR35 (dependent on experience) Duration: 12 months+ (long-term engagement) Tec Partners are working with a world-leading technology client who are currently looking for an experienced Network IoT Operations Engineer, to work on assignment with a financial services customer. As a Network IoT Operations Engineer, you will deliver and support enterprise-scale network infrastructure across campuses, branches and data centres, focussing on IoT connectivity, security and automation. Responsibilities: * Design, implement, and support enterprise IoT network solutions * Integrate and onboard IoT devices into large-scale network environments * Protect IoT devices and data by implementing relevant security measures Requirements: * Strong IoT networking experience in enterprise environments * Strong Cisco networking background * Experience with Cisco...

Client Local Authority in Barking Job Title Learning and Development Advisor (Children's) Pay Rate £250 DAILY UMBRELLA Hours 35 Hours a week(Mon-Fri) Duration Initial 3 month contract Location Hybrid Working- 3 days office based in Barking Town Hall Description Job Purpose The Learning and Development Advisor is accountable for designing and implementing strategies to support organisational transformation and effectiveness. The post holder will specialise in learning and development and organisational development in Childrens' Social Care. Specific Accountabilities of the Role Ensure that equality, diversity, inclusion is at the heart of all practice and programmes. Ensure that services are delivered to agreed customer service and response standards. Establish effective working relationships with internal and external stakeholders and positively promote the HR&OD service and developing clear mutual expectations of the services offered and the role of...