Apr 08, 2026

Unaisa Zaman

  • Teaching Assistant
  • Merseyside, Birkenhead
Fixed Term Contract Education

Personal Summary

I am a dedicated and reliable professional with years of continuous experience across education, customer service, volunteering, and SEN support roles. I am highly skilled in customer service, interpersonal communication, teamwork, and independent working. I am known for my patience, adaptability, and strong problem-solving abilities, particularly when supporting children, customers, and colleagues. I have a creative flair with a strong eye for design, contributing to marketing, photography, and promotional work. I am bilingual in Bengali and English, with a strong work ethic and commitment to delivering high-quality outcomes in all roles. I am very independent, honest, and dedicated, with an internal drive to deliver excellence.

Skills

  • Creativity & Design
  • Time / Project / Skills Management
  • Problem Solving
  • Interpersonal Communication
  • Adaptability
  • Decision-making
  • Independent Work
  • Teamwork / Collaboration
  • Bilingual: Bengali and English
  • SEN support & Child Development

Licenses and certifications

Awards and achievements

Work Experience

Assistant
Apr 2022 - Present Devonshire Park Primary School

Private tutor sessions with Year 5 students to advance their reading skills.

Worked with teachers to organise lessons and tidy classrooms.

Helped Year 5 students solve Maths and English questions.

Volunteer Assistant
- Dec 2022 Wirral Deen Centre

Participated in photography for the ‘Taste Ramadan’ event in Liverpool, with the Wirral Deen Centre, which were used in the ‘Liverpool Echo’.

Engaged in activities such as crafts and sports with children aged 5-9 at the Wirral Deen Centre.

Assisted in marketing events alongside promotional poster designing for the Wirral Deen Centre.

Customer Service Assistant
Jan 2025 - Sep 2025 Kebabchi Mediterranean Grill

Provided typical customer service, including packing and taking orders, and money handling.

SEN Support Worker
Nov 2025 - Present New Directions LTD

Working with SEN kids between school years 1-6.

Providing 1 on 1 support to different SEN children with learning or speech difficulties.

Collaborating with staff to organise plans for the day and tidy classrooms.

Education

GCSEs
Prenton High School for Girls
A-Levels
Birkenhead Sixth Form College