I am a seasoned systems administrator with a diverse background in software support, technical writing, development, and implementation across various industries such as Education/Finance, Manufacturing, and Legal Services. My experience includes working with Business Central, Dynamic Navision, ERP, and CRM systems. I excel in providing user support, conducting UAT testing, and delivering comprehensive training and documentation to ensure smooth system operations.
Skills
- Software Implementation and Development - Business Central 365, Dynamic Navision, ERP, CRM
- Technical and Document Writing
- Business Process Management
- Basic Coding in NAVISION C/SIDE & C/CAL
- Inbound/Outbound Sales and Support
Licenses and certifications
Business Central System Administrator (Hybrid)
Sep 2023 - Nov 2024
Nord Anglia Education
- User Procedures in BC20 nHance for 90 schools globally
- UAT testing, Azure Active Directory, and training
- Support for 90+ schools post Go-Live, Jet Report data sourcing
- Part of an IT Group
Associate Degree in Music Video Production