Temporary Accommodation Officer
📍 London (On-site initially, moving to hybrid)
💼 Contract Role
We’re currently working with a forward-thinking London local authority to recruit an experienced Temporary Accommodation Officer to support a busy Housing Needs service.
This is an excellent opportunity for a housing professional with strong knowledge of homelessness legislation and temporary accommodation placements to join a high-performing team.
🔑 The Role
You will be responsible for the allocation, management, and monitoring of temporary accommodation placements, ensuring compliance with statutory duties and delivering a high-quality service to homeless households.
Initially, the role will be fully office-based to support onboarding and training, with the opportunity to move to a hybrid working arrangement following a successful first few weeks.
🧩 Key Responsibilities
* Managing the allocation and letting of temporary accommodation in line with legislation
* Coordinating placements and minimising the use of Bed & Breakfast accommodation
* Carrying out suitability assessments in line with the Housing Act 1996
* Liaising with landlords and accommodation providers
* Conducting property inspections and ensuring compliance with HHSRS standards
* Managing refusals, reviews, and discharge of duty decisions
* Supporting households within temporary accommodation and working with partner agencies
* Assisting with legal processes, including preparing reports and attending court where required
✅ Requirements
* Proven experience working within Temporary Accommodation / Housing Needs
* Strong understanding of homelessness legislation, including:
* Housing Act 1996
* Homelessness Reduction Act 2017
* Experience managing placements and working with landlords or managing agents
* Ability to carry out property inspections
* Strong organisational skills and ability to manage a busy caseload