Housing Benefits Officer Location:
Hybrid Working – North West London
Rate: £27.92 per hour (Umbrella)
Contract: Temporary Ongoing Contract
We are currently recruiting for an experienced Housing Benefits Officer to join a council based in North West London on a hybrid working basis.
This is an excellent opportunity for a candidate with strong knowledge of Housing Benefits and Council Tax Reduction legislation to join a busy revenues and benefits team within a Local Authority environment.
Key Responsibilities
Assess and process Housing Benefit and Council Tax Reduction claims accurately and efficiently
Manage new claims, changes in circumstances, overpayments, and appeals
Ensure all assessments are completed in line with current legislation and council policies
Handle customer enquiries and provide advice on benefit entitlement
Maintain accurate case records and update systems accordingly
Liaise with internal departments and external agencies where required
Support the team in achieving performance targets and service standardsRequirements
Previous experience working as a Housing Benefits Officer or Benefits Assessor within a Local Authority
Strong working knowledge of Housing Benefit and Council Tax Reduction regulations
Experience using benefits systems within a council environment
Excellent attention to detail and organisational skills
Strong communication and customer service abilities
PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email