The Role:
We are seeking a Senior Contracts Manager (Major Works) to lead the delivery of a major capital works programme across a housing portfolio. This is a senior leadership role responsible for managing refurbishment and improvement projects, ensuring works are delivered on time, within budget, and to the highest quality and safety standards.
You will oversee a team of project and contract management professionals, drive contractor performance, and ensure compliance with all regulatory, health and safety, and contractual requirements. Acting as the client representative, you will play a key role in ensuring effective procurement, contract administration, and successful project outcomes.
Key Responsibilities:
Leadership & Team Management
* Lead, manage and develop a technical Major Works team, ensuring high performance and professional standards.
* Provide guidance, oversight and support to project managers and delivery staff.
Programme Delivery
* Lead delivery of the capital works programme, including refurbishment and improvement projects.
* Ensure projects are delivered on time, within budget and to agreed quality standards.
* Manage both planned and ad‑hoc major works and support emergency project responses where required.
Contract & Commercial Management
* Act as client representative, ensuring effective contract administration and procurement processes.
* Manage contractor performance including KPIs, valuations, variations and dispute resolution.
* Ensure all contract documentation, certifications and handover information is accurate and complete.
Health, Safety & Compliance
* Ensure compliance with all relevant legislation including CDM Regulations and building safety standards.
* Carry out site inspections to monitor safety, quality and progress.
Stakeholder & Resident Engagement
* Maintain strong communication with residents, ensuring visibility of programmes and service standards.
* Build effective relationships with contractors, consultants and internal teams.
Reporting & Governance
* Maintain accurate programme, financial and compliance data.
* Produce reports for senior management on performance, risks and delivery outcomes.
What We’re Looking For:
* Significant experience delivering major works or capital refurbishment programmes, ideally within housing or a regulated environment.
* Proven experience managing teams and leading technical or contract delivery functions.
* Strong knowledge of construction, refurbishment methods, and building regulations.
* Experience acting as a client representative and managing complex contracts.
* Strong commercial and contract management skills, including procurement and performance management.
* Excellent stakeholder management and communication skills.
* Ability to manage multiple complex projects and deliver results in a fast‑paced environment.
Qualifications:
* Relevant construction or property qualification.
* Experience or understanding of contract forms such as JCT, NEC or similar.
* Commitment to continuing professional development