Role Overview
The Registered Manager will oversee the operational, regulatory and day-to-day running of a supported living service in the Redruth (TR15) area. This is a 40 hours per week position, leading a person-centred service that promotes independence, safety, and positive outcomes for supported individuals.
Key Responsibilities
* Act as the Registered Manager for a supported living setting, ensuring compliance with all CQC and relevant legislation.
* Maintain high standards of governance, quality assurance, and safeguarding.
* Provide strong leadership to the staff team, ensuring effective supervision, development, and appropriate staffing levels.
* Deliver a person-centred support approach, focusing on choice, dignity, and independence.
* Ensure care plans are followed and regularly reviewed, with accurate recording and clear communication.
* Manage risk effectively, supporting safe environments and robust incident management.
* Coordinate with external professionals (e.g., health and social care partners), families, and stakeholders.
* Ensure medication management processes meet required standards and audits are completed.
* Lead service improvement initiatives, including audits, reporting, and action planning.
* Oversee recruitment, training, induction, and compliance processes in line with organisational policy.
* Maintain accurate documentation, policies, and records for inspection readiness.
Requirements / Essential Criteria
* Experience managing or leading within a supported living or similar care setting.
* Ability to demonstrate strong knowledge of CQC regulations, safeguarding, and compliance expectations.
* Strong leadership skills with the ability to manage staff, rotas, and performance.
* Excellent communication skills and the ability to build relationships with individuals, families, and external partners.
* Strong organisational skills with attention to detail in record keeping and reporting.
* Relevant qualifications and/or experience to support Registered Manager responsibilities (as required by regulation and internal standards).
Desirable Criteria
* Prior Registered Manager experience.
* Knowledge of incident reporting, audits, and quality improvement processes.
* Experience supporting individuals with diverse needs within supported living