10 hybrid jobs found

Japanese Speaking Customer Support Specialist (Temporary) Location: Hybrid - London (likely to become fully remote) Pay: £14.00 per hour(Day Shift) £15.00 per hour(Night Shift) Start Date: Expected 13th July (subject to change) We are currently recruiting 4 Japanese Speaking Customer Support Specialists to join an important temporary project supporting a major data breach response campaign. This is an excellent opportunity for fluent Japanese speakers with strong customer service skills to join a professional and supportive team, helping customers during a sensitive and important time. Initially, the role will be hybrid from either our Ringwood or London office, although it is expected to move to remote working shortly after the project begins due to the shift patterns. The Role As a Customer Support Specialist, you will be the first point of contact for Japanese-speaking customers who have questions following a data security incident. Working within a busy contact centre...

Customer Service Specialist 12 Month FTC Location: Chatham Salary: £24,800 Hours: Monday-Friday, 9am-5pm. Hybrid working offered - opportunity to work from home 3 days per week. We are currently seeking a Customer Service Specialist to join a friendly, supportive team. What you'll be doing: Resolve routine enquiries or escalate complex issues Respond to email queries Maintain accurate customer records and documentation Support daily administrative tasks and team workflows Liaise with internal departments when requiredWhat they're looking for: Strong communication and customer service skills Good administrative ability and attention to detail Confidence using multiple systems and working in a process-driven environment A proactive approach with the ability to multitask and prioritiseIf you're organised, customer-focused, and looking for your next opportunity, we'd love to hear from you! Apply today with your CV or contact us for more information! Huntress Search Ltd acts...

IT Helpdesk Officer (3-Month Contract) Bath | Hybrid Working | Immediate Start Looking to kickstart your IT career with a leading global consultancy? We're recruiting for an IT Helpdesk Officer to join a busy Global IT team on an initial 3-month contract based in Bath. This is a fantastic opportunity to gain hands-on experience supporting thousands of users across an international business while developing your technical skills in a collaborative and supportive environment. The Role As part of the IT Helpdesk team, you'll provide 1st Line technical support, helping to resolve a wide range of IT issues and ensuring users receive an excellent level of service. This is a varied role where you'll gain exposure to enterprise technologies and build valuable experience within a fast-paced IT environment. Key Responsibilities * Provide 1st Line IT support via phone, email and remote support tools * Log, prioritise and resolve helpdesk tickets within agreed SLAs *...

Eaton Syalon are seeking an organised and proactive Credit Controller to join our client on a 9-month fixed-term contract basis. The business are located on the Nottinghamshire/Derbyshire boarder. This is an excellent opportunity for someone who enjoys building relationships, resolving customer queries and playing a key role in maintaining healthy cash flow. You'll be responsible for managing a portfolio of customer accounts, reducing financial risk and supporting the wider business by ensuring timely collection of outstanding debt. Key Responsibilities: * Manage a portfolio of approximately 700 customer accounts, ensuring outstanding balances are collected in line with agreed payment terms * Maximise cash collection while maintaining positive customer relationships * Record all customer interactions accurately using the company's credit management system * Assess customer creditworthiness and support effective credit risk management * Monitor customer accounts to...

Customer Contact Inbound Telephony Advisor (x6) Location: Perth (Hybrid - 2 days per week in the office) Rate: £15.54 per hour Contract: 12-month temporary assignment Start Date: 10th August 2026 Hours: 37 hours per week, Monday to Friday Shifts: Between 8:30am and 5:30pm Are you a natural problem solver with a passion for helping people and delivering exceptional customer service? Do you thrive in a fast-paced environment where resolving customer queries quickly and effectively is a priority? We are looking for Customer Contact Inbound Telephony Advisors to join a busy customer service team. In this role, you will focus on delivering First Call Resolution (FCR), ensuring customers receive accurate and efficient support at the first point of contact. Key Responsibilities Respond to inbound customer enquiries with professionalism and empathy. Identify customer needs and provide effective solutions wherever possible at the first point of contact. Use internal systems and...

Job Title: Council Tax & Housing Benefits Officer Location: Ealing, W5 2HL - Hybrid working (2 days Office, Tuesdays & Wednesdays) Hourly rate £20.96 PAYE / £27.33 Umbrella per hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start We are looking for a Council Tax & Housing Benefit Customer Service Officer to join our Customer & Transactional Services team. In this customer-focused role, you will be the first point of contact for residents, providing expert advice and support on Council Tax, Housing Benefit and Council Tax Support enquiries. You will play a key role in helping customers understand their accounts, manage payments, access benefits and utilise online services. Key Responsibilities Handle a high volume of telephone and customer enquiries relating to Council Tax, Housing Benefit and Council Tax Support. Provide clear, accurate and professional advice on benefit...

We're recruiting for an experienced Leasehold Officer / Service Charge Officer to join a busy Local Authority Housing team. * Pay: £17.85 per hour * Contract: Initial 3 months, with a view to extend * Start Date: ASAP * Working Pattern: Hybrid (2–3 days per week in the office initially) * Office Locations: Richmond, Harrogate or Selby The Role: Working within the Housing Services team, you'll manage a portfolio of leaseholder and housing-related accounts, ensuring effective income collection across a range of tenure types while delivering an excellent customer-focused service. Your responsibilities will include: * Managing leaseholder, service charge and shared ownership accounts. * Recovering outstanding housing-related debts in line with policies and procedures. * Monitoring customer accounts and taking early intervention to prevent arrears escalating. * Negotiating payment arrangements with customers. * Providing advice and support to residents...

Service Manager / Scrum Master £500 per day (Inside/Umbrella) 6-Month Contract Hybrid (Sheffield) / Remote We’re hiring a Service Manager / Scrum Master to support a HE platform, working across key application workstreams. This is a 50/50 split between Service Management and Scrum Master responsibilities, ideal for someone who can combine operational service delivery with agile leadership and deliver change. What you’ll do: Oversee day-to-day IT application service operations  Manage incidents, problems, changes, and service performance Maintain reporting and ensure ITIL compliance Coordinate with technical teams, vendors, and stakeholders Facilitate Scrum ceremonies and remove delivery blockers Coach teams on Agile best practice Support backlog refinement and future sprint planning What we’re looking for: Strong ITSM / Service Managament background Solid experience with ITIL processes Proven Scrum Master experience Strong stakeholder management skills Strong JIRA...

Exciting Opportunity: Join Our Team as a Customer Contact Inbound Telephony Advisor - Reading - 12 month contract Are you a natural problem-solver with a passion for delivering exceptional customer service? If so, this could be the perfect role for you! The Customer Contact Inbound Telephony Advisor position offers an exciting opportunity to join a dynamic team and make a real impact on customer satisfaction. As a key member of our client's call centre, you will be responsible for responding to inbound customer inquiries, diagnosing issues, and providing effective solutions on the first contact. Key Responsibilities: Respond to inbound customer inquiries via phone, showcasing professionalism and empathy Diagnose issues and provide efficient and accurate solutions on the first call Utilise internal systems and knowledge bases to assist customers confidently Document interactions clearly and accurately Collaborate with team members to share knowledge and improve processes Ideal...

Service Desk Analyst Hybrid / Peterborough after training is completed (4-6 weeks) 6-month contract (extend each 6 months & paid weekly) 37.5 hours per week – overtime available Rotating Shift Pattern - Weekend work is required on a rotational basis. £19.97 per hour - Umbrella assignment rate Working as part of a project-based team, you will be responsible for resolving technical IT related issues at 1st and 2nd line level, along with getting involved with more hands on tasks, such as desktop builds. Key Skills: * 1st line support experience * Previous IT Service Desk experience (or similar) * Strong Windows and Google skills (Google Docs and Gmail / Google Mail) * Experience troubleshooting tickets on a service desk * Strong communication skills * Supporting international internal users Typical working patterns: 1pm – 9pm - 1 hr break 3.30pm – 13pm - 1 hr break Full training and support offered as well as progression opportunities