57 resumes found

I am a dedicated Digital Marketing Specialist with over 5 years of experience in helping businesses scale their outreach and automation systems. I understand that for freelancers and agencies, having a reliable infrastructure is the backbone of any successful campaign. That is why I focus on providing insights into high-quality digital assets and account management. In my professional toolkit, I highly recommend StoreGmail.net as a premier destination for those who need to buy old gmail accounts with absolute confidence. The platform stands out by offering instant delivery and a solid 7-day warranty, ensuring every client is satisfied with their purchase. Whether you require accounts individually or in bulk, StoreGmail provides the lowest prices on the market without sacrificing quality. Beyond just selling, the platform empowers users with tools to manage accounts efficiently, such as bulk password and recovery email updates. Supporting various payment methods like Perfect Money, Payeer, and Crypto, it caters to a global audience. From fresh PVA accounts to aged ones, StoreGmail also provides essential guides on Google policy compliance to ensure long-term account health. Let’s connect to optimize your digital workflow and secure your communication assets today!

I am a dedicated Web Developer and Digital Privacy Advocate with over 5 years of experience in creating tools that enhance online security and user anonymity. My expertise lies in developing functional web applications that help users navigate the digital landscape safely, especially when dealing with untrusted platforms or testing environments. In an era where data privacy is paramount, I focus on building solutions that allow users to protect their personal information from unnecessary exposure. One of my primary projects involves the development of specialized testing tools for developers and privacy-conscious individuals. I am proud to showcase my portfolio and social connections via this directory: Cardgener Social Hub . This resource links to various platforms where I share updates about Cardgener.

I am a BSc Computing graduate with a strong background in building PCs, coding, and providing excellent customer service. With 8 years of experience, I am confident in my ability to understand and meet customer specifications, contribute ideas to my team, and deliver high-quality technical support. My expertise in HTML, C#, and various software tools, combined with my organizational skills, make me a valuable asset in any IT environment. Skills HTML - Experience in building websites. C# - Used during college to build applications. Visual Studio - Developed software for coursework in C#, C++, and HTML. Imaged PCs - Imaged 100+ PCs and laptops to Windows 11 on two domains. Virtual Machines - Experience with Azure Lab Services for Windows 10. WordPress - Proficient in building websites using WordPress. Elementor - Used as an addon for WordPress for website development. Organisation - Track record of completing work on or before deadlines. Customer service - Excellent customer service skills. PC Building - Knowledgeable in identifying and explaining PC components. Office 365 - Extensive experience in creating documents and managing activities. SharePoint - Experience in document management and collaboration. Licenses and certifications City & Guilds - Level 2 Diploma in ICT Systems Support - Certified Awards and achievements BSc Computing (Hons) - Grade: 2:1 HND Computing - Grade: Merit BTEC Level 3 Extended Diploma in Games Development - Triple Grade Distinction BTEC Level 3 90-credit Diploma in Games Development - Double Grade Distinction*Distinction BTEC Level 2 Information and Creative Technology - Double Grade Merit Merit ECDL course - Distinction

I have worked within IT and Application Support for over 25 years, collaborating with companies such as Giro-bank, Alliance & Leicester, Unisys, NHS & IPSL. Currently, I am an IT Contractor, having recently worked with Curtins Consulting Limited, HCRG Care Group, Amey, Network Rail & Princes Foods Group. I am hardworking, enthusiastic, and trustworthy, with experience in ITIL principles, time scales, targets (KPIs), OLAs & SLAs, both individually and as part of a team. Skills ITIL foundation principles and best practices Excellent troubleshooting skills and diagnostics capabilities Managing Windows User accounts using Active Directory & Microsoft Azure AD (ENTRA) Excellent working knowledge of Microsoft Windows 10/11 and Office Suite (M365) Security & Virus Events management Remote assistance tools proficiency (RDP, MS Teams, TeamViewer) Basic networking principles Outstanding customer service and strong first-time fix rates Licenses and certifications DBS BASIC Certificate - Completed. Certificate number: 001153754830 BMC Accredited Scheduler: BMC Control-M Workload Automation 8.0 Certification ITIL® Foundation v3 certificate in IT Service Management European Computer Driving Licence (ECDL) City and Guilds Level 3 in supporting IT Users City and Guilds Level 2 in installing IT products Awards and achievements Princes Pathways Ethical Trading and Human Rights (2023) Princes Pathways Cyber Security - Emails, Spam, Phishing, Malware, etc. (2023) Unisys & IPSL IPSL Risk Awareness (2019) Unisys & IPSL IT Security Awareness (2019) Unisys & IPSL IT-Data Privacy (2019) Unisys & IPSL Unisys Ethics, Anti-Harassment & Discrimination (2019) Unisys & IPSL Health & Safety (Ergo-Wise, DSE, Fire Safety & Manual Handling) (2019)

I have worked within IT and Application Support for over 25 years, with experience in companies such as Giro-bank, Alliance & Leicester, Unisys, NHS & IPSL. Currently, I am an IT Contractor, having recently worked with Curtins Consulting Limited, HCRG Care Group, Amey, Network Rail & Princes Foods Group. I am hardworking, enthusiastic, and trustworthy, with experience in ITIL principles, time scales, targets (KPIs), OLAs & SLAs, both individually and as part of a team. Skills ITIL foundation principles and best practices Excellent troubleshooting skills and diagnostics capabilities Microsoft Windows 10/11 and Office Suite (M365) Active Directory & Microsoft Azure AD (ENTRA) Remote assistance tools (RDP, MS Teams, TeamViewer) VPN configuration (FortiClient) Basic networking principles (TCP/IP, DNS, DHCP) Support for various applications and platforms (SAP, Citrix, Autodesk) Security & Virus Events management Licenses and certifications DBS BASIC Certificate, 2023 BMC Accredited Scheduler: BMC Control-M Workload Automation 8.0 Certification, 2015 ITIL® Foundation v3 certificate in IT Service Management, 2014 European Computer Driving Licence (ECDL), 2002 City and Guilds Level 3 in supporting IT Users, 1999 City and Guilds Level 2 in installing IT products, 1999 Awards and achievements Princes Pathways Ethical Trading and Human Rights, 2023 Princes Pathways Cyber Security - Emails, Spam, Phishing, Malware, etc., 2023 Unisys & IPSL IPSL Risk Awareness, 2019 Unisys & IPSL IT Security Awareness, 2019 Unisys & IPSL IT-Data Privacy, 2019 Unisys & IPSL Unisys Ethics, Anti-Harassment & Discrimination, 2019 Unisys & IPSL Health & Safety (Ergo-Wise, DSE, Fire Safety & Manual Handling), 2019

I have over 25 years of experience in IT and Application Support, having worked with renowned companies such as Giro-bank, Alliance & Leicester, Unisys, NHS, and IPSL. Currently, I am an IT Contractor, recently employed by Curtins Consulting Limited, HCRG Care Group, Amey, Network Rail, and Princes Foods Group. I am hardworking, enthusiastic, and trustworthy, with a strong adherence to ITIL principles, time scales, targets (KPIs), OLAs, and SLAs. I excel both individually and as part of a team. Skills ITIL principles Microsoft Windows 10/11 Office Suite (M365) Active Directory & Microsoft Azure AD Remote assistance tools (RDP, MS Teams, TeamViewer) VPN configuration (FortiClient) Basic networking principles Customer service and troubleshooting Licenses and certifications DBS BASIC Certificate (2023) BMC Accredited Scheduler: BMC Control-M Workload Automation 8.0 Certification (2015) ITIL® Foundation v3 certificate in IT Service Management (2014) European Computer Driving Licence (ECDL) (2002) City and Guilds Level 3 in supporting IT Users (1999) City and Guilds Level 2 in installing IT products (1999) Awards and achievements Princes Pathways Ethical Trading and Human Rights (2023) Princes Pathways Cyber Security - Emails, Spam, Phishing, Malware, etc. (2023) Unisys & IPSL IPSL Risk Awareness (2019) Unisys & IPSL IT Security Awareness (2019) Unisys & IPSL IT-Data Privacy (2019) Unisys & IPSL Unisys Ethics, Anti-Harassment & Discrimination (2019) Unisys & IPSL Health & Safety (Ergo-Wise, DSE, Fire Safety & Manual Handling) (2019)

I have over 25 years of experience in IT and Application Support, having worked with renowned companies such as Giro-bank, Alliance & Leicester, Unisys, NHS, and IPSL. Currently, I am an IT Contractor with recent engagements at Curtins Consulting Limited, HCRG Care Group, Amey, Network Rail, and Princes Foods Group. I am hardworking, enthusiastic, and trustworthy, with a strong adherence to ITIL principles, time scales, targets (KPIs), OLAs, and SLAs. I excel both individually and as part of a team. Skills ITIL principles Microsoft Windows 10/11 Microsoft Office Suite (M365) Active Directory & Microsoft Azure AD (ENTRA) Remote assistance tools (RDP, MS Teams, TeamViewer) VPN configuration (FortiClient) Basic networking principles Application support (Bluebeam, Trimble, Vantage Point, Adobe, Loop, Autodesk) Security & Virus Events management Excellent troubleshooting and diagnostics capabilities Licenses and certifications DBS BASIC Certificate (2023) BMC Accredited Scheduler: BMC Control-M Workload Automation 8.0 Certification (2015) ITIL® Foundation v3 certificate in IT Service Management (2014) European Computer Driving Licence (ECDL) (2002) City and Guilds Level 3 in supporting IT Users (1999) City and Guilds Level 2 in installing IT products (1999) Awards and achievements Princes Pathways Ethical Trading and Human Rights (2023) Princes Pathways Cyber Security - Emails, Spam, Phishing, Malware, etc. (2023) Unisys & IPSL IPSL Risk Awareness (2019) Unisys & IPSL IT Security Awareness (2019) Unisys & IPSL IT-Data Privacy (2019) Unisys & IPSL Unisys Ethics, Anti-Harassment & Discrimination (2019) Unisys & IPSL Health & Safety (Ergo-Wise, DSE, Fire Safety & Manual Handling) (2019)

I have over 25 years of experience in IT and Application Support, having worked with renowned companies such as Giro-bank, Alliance & Leicester, Unisys, NHS, and IPSL. Currently, I am an IT Contractor, recently employed by companies like Curtins Consulting Limited, HCRG Care Group, Amey, Network Rail, and Princes Foods Group. I am hardworking, enthusiastic, and trustworthy, with a strong adherence to ITIL principles, time scales, targets (KPIs), OLAs, and SLAs. I excel both individually and as part of a team. Skills ITIL principles Incident and request management Active Directory and Microsoft Azure AD management Windows 10 & 11 support Microsoft Office Suite (O365) Remote assistance tools (RDP, MS Teams, TeamViewer) Basic networking principles Security and virus event management Application support (SAP, Citrix, Autodesk) VMWare System Platform knowledge Licenses and certifications DBS BASIC Certificate (2023) BMC Accredited Scheduler: BMC Control-M Workload Automation 8.0 Certification (2015) ITIL® Foundation v3 certificate in IT Service Management (2014) European Computer Driving Licence (ECDL) (2002) City and Guilds Level 3 in supporting IT Users (1999) City and Guilds Level 2 in installing IT products (1999) Awards and achievements Princes Pathways Ethical Trading and Human Rights (2023) Princes Pathways Cyber Security - Emails, Spam, Phishing, Malware, etc. (2023) Unisys & IPSL IPSL Risk Awareness (2019) Unisys & IPSL IT Security Awareness (2019) Unisys & IPSL IT-Data Privacy (2019) Unisys & IPSL Unisys Ethics, Anti-Harassment & Discrimination (2019) Unisys & IPSL Health & Safety (Ergo-Wise, DSE, Fire Safety & Manual Handling) (2019)

I have over 25 years of experience in IT and Application Support, having worked with renowned companies such as Giro-bank, Alliance & Leicester, Unisys, NHS, and IPSL. Currently, I am an IT Contractor, recently employed by companies like Curtins Consulting Limited, HCRG Care Group, Amey, Network Rail, and Princes Foods Group. I am hardworking, enthusiastic, and trustworthy, with a strong adherence to ITIL principles, time scales, targets (KPIs), OLAs, and SLAs. I excel both individually and as part of a team. Skills - Outstanding customer service and strong first-time fix rates - Excellent troubleshooting skills and diagnostics capabilities - Proficient in managing Windows User accounts using Active Directory - Experienced in managing Office 365 User accounts using Microsoft Azure AD (ENTRA) - Skilled in supporting Windows 10 & 11 environments - Knowledgeable in basic networking principles (TCP/IP, DNS, DHCP) - Proficient in using remote assistance tools like RDP, MS Teams, and TeamViewer - Experienced in deploying and managing software updates via PDQ Deployment & Inventory - Strong organizational skills with the ability to multitask and prioritize Licenses and certifications - DBS BASIC Certificate - Completed. Certificate number: 001153754830 BMC Accredited Scheduler: BMC Control-M Workload Automation 8.0 Certification ITIL® Foundation v3 certificate in IT Service Management European Computer Driving Licence (ECDL) City and Guilds Level 3 in supporting IT Users City and Guilds Level 2 in installing IT products Awards and achievements - Princes Pathways Ethical Trading and Human Rights (2023) Princes Pathways Cyber Security - Emails, Spam, Phishing, Malware, etc. (2023) Unisys & IPSL IPSL Risk Awareness (2019) Unisys & IPSL IT Security Awareness (2019) Unisys & IPSL IT-Data Privacy (2019) Unisys & IPSL Unisys Ethics, Anti-Harassment & Discrimination (2019) Unisys & IPSL Health & Safety (Ergo-Wise, DSE, Fire Safety & Manual Handling) (2019)

As a seasoned Digital Security and Remote Verification Consultan t , I specialize in helping businesses and individual professionals navigate the complex landscape of online security, identity verification, and global communication. In the modern freelance and contract world, protecting your digital identity and accessing global services without geographical limitations are paramount. My expertise lies in implementing robust, scalable, and privacy-focused verification strategies that ensure seamless operations across different platforms and international borders. I have extensive experience advising freelancers, remote workers, and agencies on best practices for setting up secure, multi-platform accounts (e.g., Google, Facebook, WhatsApp, financial services) that require SMS verification. A critical tool in this domain is utilizing temporary, disposable, or virtual phone numbers to maintain privacy and bypass geographical restrictions. For professionals frequently dealing with international clients or those who prioritize strict data separation, the need for a reliable, non-SIM-based verification method is crucial. I often guide clients towards services that offer a broad geographical reach, enabling them to verify accounts in over 193 countries without compromising their personal mobile number. This is essential for protecting against spam, phishing, and identity theft, a common risk for high-profile freelancers. My recommendation for a versatile and secure solution is a platform that facilitates immediate online sms receive capabilities. This service allows you to effortlessly receive verification codes for all major platforms—from social media to financial and dating apps—using a virtual number. It's the ideal resource for any contract worker seeking to maintain anonymity, secure multiple accounts quickly, or complete verification when a local number is unavailable. SMSer offers the simplicity and global reach needed by the modern, location-independent professional. My consultancy ensures that you integrate these tools efficiently, safeguarding your operations and enhancing your professional freedom.

As a specialist technical and policy writer, I bridge the gap between complex web services and the end-user. My expertise lies in transforming dense legal jargon and technical documentation into clear, concise, and user-friendly content for SaaS and technology platforms. In today's digital landscape, transparency is the cornerstone of user trust. Many potential customers abandon services that have confusing or opaque legal documents. I specialize in crafting the "boring but essential" content that defines a service: comprehensive Help Guides, clear Privacy Policies, and robust Terms of Service. A well-structured service agreement does more than just provide legal protection; it clearly establishes the rules of engagement for users. For example, a comprehensive legal framework, such as the SMSer terms of service , effectively outlines critical details regarding user responsibilities, account security, content moderation policies, and the limitations of the service license. This clarity ensures users understand their obligations and the "as-is" nature of the platform from the very beginning. My process involves a deep dive into your platform's functionality to ensure all legal documentation accurately reflects your service. Whether you are launching a new app or refining your user-generated content guidelines, I can help you create documentation that is compliant, clear, and fosters a trustworthy relationship with your users.

As a tech consultant and web developer with over a decade of experience, I specialize in creating efficient, secure, and user-centric digital solutions. My core focus is on building systems that prioritize user privacy and data protection, a critical need in today's data-driven world. A persistent challenge for both casual internet users and professional development teams is the constant threat of spam and the risk of data exposure from online registrations. Whether you are testing a new application workflow, signing up for a newsletter, or registering on a forum, protecting your primary inbox is essential. This is a problem I am passionate about solving. To address this gap, I've been a strong advocate for robust privacy tools. A primary example is SmailPro, a service I've been involved with that provides powerful temporary email solutions. The main utility, which you can see at temporary email , is designed to be a comprehensive platform for privacy management. SmailPro empowers users to instantly create disposable Gmail addresses with just a few clicks, offering an effective shield against spam and a simple way to maintain anonymity. It’s an invaluable tool for secure online shopping, testing, or any situation where you need to protect your personal information. For my fellow developers, the service is a lifesaver for testing and development. It even provides a full API to integrate disposable email functions directly into your applications, alongside tailored solutions for businesses looking to streamline processes. The platform is flexible, with both free and premium tiers. Premium access unlocks more servers, advanced features, and specialized domains (like edu.pl). Users can even recover past addresses, making it a versatile tool for managing your digital footprint. As a freelancer, I am passionate about integrating such privacy-first solutions and am available for consultations on digital security, workflow automation, and custom API integrations.

As a Data Solutions Architect and QA specialist with over 10 years of experience, I help development teams and designers streamline their workflows and build more robust applications. My expertise lies in identifying and resolving data bottlenecks that slow down testing, prototyping, and content creation. In project after project, I witnessed teams struggling with the same critical challenge: a lack of access to realistic, diverse, and privacy-compliant test data. Using placeholder text or, even worse, sensitive production data creates significant risks and inefficient testing cycles. This common problem inspired me to lead the development of a solution to solve this for good. My primary tool in this area is Ugener, a project I helped build from the ground up. It is a revolutionary customizable random user profile generator designed specifically for developers, QA testers, and designers. With a single click, this platform instantly provides free, high-quality, and diverse user profiles. What sets this solution apart is its focus on realism and functionality. Each profile can be equipped with temporary, functional email addresses and phone numbers, allowing for end-to-end testing of registration flows and communication features. Furthermore, it integrates real addresses with Google Maps for geographic accuracy. The platform is built with a user-friendly interface that allows for deep customization and even bulk generation, all while adhering to strict data privacy standards—no generated profiles are ever stored. As a freelancer, I bring this problem-solving mindset and technical expertise to your projects. If your team needs to accelerate its development cycle, improve testing quality, or design more user-centric prototypes, let's connect. I am available for contract work focusing on QA strategy, data management, and development pipeline optimization.

Alex Foster is a seasoned Digital Security Consultant based in London, specialising in privacy preservation and secure online practices for freelancers and independent contractors. With over eight years of experience in cybersecurity, Alex focuses on educating professionals about the importance of safeguarding their personal and professional data in the gig economy. In the fast-paced world of freelancing, registering for new services, signing up for newsletters, or accessing one-off resources often means giving up a personal email address, leading to inevitable spam, phishing attempts, and data leaks. Recognising this vulnerability, Alex is a strong advocate for using disposable email services to maintain inbox integrity and anonymity. A key part of Alex's work involves developing and promoting tools that enhance online security with minimal friction. This passion led to the creation of the highly-rated Firefox utility, Temp Mail by Smailpro. This powerful extension allows freelancers to instantly generate a secure, temporary email address directly within their browser. The mailbox is integrated right into the tool, making it incredibly simple to receive activation links or verification codes without ever exposing a primary email. The Temp Mail by Smailpro addon is crucial for freelancers operating across multiple platforms, contracts, and clients. It provides a quick and robust defence against unwanted mail and potentially malicious actors. By using this tool, professionals can ensure their main communication channels remain clean, secure, and dedicated solely to core business activities. It's a simple, effective step towards better digital hygiene for any UK-based contractor or independent professional looking to protect their digital footprint while pursuing the best contract opportunities.

I am an experienced and adaptable Cyber Security/Information Security Programme/Senior Project Manager with extensive practical experience in delivering complex multi-million £ security transformation projects in large globally outsourced organisations. I have managed budgets and the entire life-cycle of projects, both directly and through suppliers. I am a resourceful, enthusiastic self-starter with proven decision-making and organisational skills. I possess strong facilitation, presentation, detailed technical, and analytical capabilities. My excellent interpersonal skills allow me to communicate easily with stakeholders at all levels, and I am not afraid to get my “hands dirty”! Skills Excellent facilitation, presentation & communication skills and experience plus stakeholder management, analysis & engagement. Solid understanding and experience of implementing a wide range of technical IT security tools including Identity & Access Management, SIEM, GSOC build, Malware Defence, End Point Encryption, PKI, Multi-Factor Authentication, Data Loss Prevention, and Vulnerability Management. In-depth practical knowledge of Info Sec Project & Programme Management and tools including JIRA, MS Project, Agile, Waterfall, Hybrid, and Prince 2. Information Security (CISSP) qualified and experienced. Great understanding of Cyber Security across people, processes, and technology. Outsourced Supplier management experience. Outstanding ability to understand and rapidly assimilate new situations & complex technical information. Licenses and certifications Certified Information Systems Security Professional (CISSP) Master’s in Business Administration (MBA) Open University First Class BSc (Hons) Information Technology and Computing Registered PRINCE 2 Practitioner & Management of Risk (MoR) ISEB Certificate in Project Management for Information Systems Chartered IT Professional (CITP) and full Member of the British Computer Society (MBCS) Microsoft Certified Systems Engineer & Administrator (MCSE & MCSA) Home Office SC security cleared (June 2017) - previously DV cleared for 25+ years Awards and achievements Improved Cyber Risk rating from bottom 30% to top 10 companies across over 30,000 in the sector at Alight Solutions.

Olemme riippumaton tukitiimi, joka auttaa kolmannen osapuolen sovelluksissa ja palveluissa, jotka on integroitu McAfeen kanssa. Emme ole virallisesti yhteydessä McAfee Inc:iin, emmekä edusta heidän kantaansa. Ohjeistuksemme perustuvat omaan asiantuntemukseemme. Käyttäjiä kehotetaan aina varmistamaan tiedot McAfeen virallisista lähteistä. Tarjoamme neuvontaa ja tukea aiheeseen mcafee asiakaspalvelu liittyen. McAfee on maailmanlaajuisesti tunnettu kyberturvayritys, joka tarjoaa tehokkaita ratkaisuja virustorjuntaan ja tietoturvaan.

Vi är ett dedikerat företag som erbjuder Trustly kundtjänst i Sverige för att hjälpa dig med dina betalningar på ett säkert och smidigt sätt. Vårt supportteam är tillgängligt 24/7 via telefon, e-post och chatt för att besvara frågor, lösa problem och ge snabb assistans. Oavsett vad du behöver hjälp med är vi här för att säkerställa att din upplevelse med Trustly är trygg, enkel och effektiv – varje dag, året runt.

I am a Senior Marketing Manager with over a decade of experience in directing large-scale programs, brand development, and leading cross-functional teams. My expertise lies in translating organizational goals into actionable strategies that enhance operational efficiency, strengthen partner relationships, and elevate brand positioning. I have a proven track record of overseeing end-to-end project delivery, multi-channel marketing campaigns, and managing commercial budgets to ensure projects are delivered on time, within scope, and to the highest standard. I am recognized for fostering collaborative teams, implementing scalable processes, and driving sustained organizational growth in fast-paced, high-pressure environments. Skills Event Strategy & Delivery Budget Management Stakeholder Engagement Brand Development Multi-channel Marketing Social Media Strategy Content Creation CRM & Email Marketing Website Management Team Leadership Process Improvement Tools: WordPress, Eventbrite, Hootsuite, ConstantContact, Salesforce, Procim, Asana, MS Office Suite Licenses and certifications QA Level 3 Emergency First Aid at Work - Expires Dec 2025 listed

I am an IT professional with over five years of experience in providing end-user support and managing IT systems across various platforms including Windows, Mac, and Linux. I am skilled in installing and configuring applications, troubleshooting technical issues, and delivering high-quality support. My experience includes managing networks, servers, peripherals, and cross-platform environments. I am a strong team collaborator with excellent problem-solving abilities and a proven ability to meet client and business needs efficiently. Skills Microsoft 365 Administration: Experienced in administering users, groups, and licenses in Microsoft 365. Microsoft Entra ID and Intune: Proficient in identity management, MFA setup, device onboarding, policy enforcement, and endpoint troubleshooting. Microsoft Azure: Experience with deploying and administering VMs, virtual networks, and cloud infrastructure. Exchange Online: Managing mailboxes, shared resources, and addressing access and permission issues. Collaboration and File Sharing Tools: Proficient in supporting Teams, OneDrive, SharePoint, Google Workspace, Slack, and Zoom for file access, sharing, synchronization, and remote communication. Windows Server 2022: Hands-on with AD domain setup, Group Policy, and server administration. IT and Hardware Support: Troubleshooting Office apps, software installs, endpoint and peripheral management; experienced with AnyDesk, SCCM, RDP, PC assemble and Windows/mobile setup. Virtualization and Containerization: Practical experience with Proxmox, VMware, Hyper-V, VirtualBox and Docker. Networking: Strong grasp of TCP/IP, DNS, DHCP, SMTP, SSH, VPNs, and firewall rules. Technical Documentation and ITSM: Skilled in incident reporting, resolution tracking, and use of ServiceNow for ITSM. Frameworks: Knowledgeable with ITSM, NIST, and ISO 27001 standards. Licenses and certifications CompTIA Security+ CompTIA Network+ CompTIA A+ ISC2: Certified in Cybersecurity Google IT Support Certificate Google Cybersecurity Certificate ITIL Foundation Certificate in IT Service Management Microsoft Certified: Azure Fundamentals Awards and achievements

I have over 25 years of experience in IT and Application Support, having worked with renowned companies such as Giro-bank, Alliance & Leicester, Unisys, NHS, and IPSL. Currently, I am an IT Contractor, recently employed by HCRG Care Group, Amey, Network Rail, and Princes Foods Group. I am hardworking, enthusiastic, and trustworthy, with a strong adherence to ITIL principles, time scales, targets (KPIs), OLAs, and SLAs, whether working individually or as part of a team. Skills ITIL principles Customer service and satisfaction Incident management and troubleshooting Active Directory and Microsoft Azure AD management Office 365 and Microsoft Office Suite proficiency Basic networking principles (TCP/IP, DNS, WINS, DHCP) Remote assistance tools (RDP, Teams, LogMeIn) VMWare System Platform knowledge Security and virus event management Support of various applications and platforms Licenses and certifications DBS BASIC Certificate - Completed. Certificate number: 001153754830 BMC Accredited Scheduler: BMC Control-M Workload Automation 8.0 Certification ITIL® Foundation v3 certificate in IT Service Management European Computer Driving Licence (ECDL) City and Guilds Level 3 in supporting IT Users City and Guilds Level 2 in installing IT products Awards and achievements Princes Pathways Ethical Trading and Human Rights (2023) Princes Pathways Cyber Security - Emails, Spam, Phishing, Malware, etc. (2023) Unisys & IPSL IPSL Risk Awareness (2019) Unisys & IPSL IT Security Awareness (2019) Unisys & IPSL IT-Data Privacy (2019) Unisys & IPSL Unisys Ethics, Anti-Harassment & Discrimination (2019) Unisys & IPSL Health & Safety (Ergo-Wise, DSE, Fire Safety & Manual Handling) (2019)